I have owned Neat Scanner for about 3 years. I have used it as a desktop scanner. I am not able to scan anything anymore because I do not want to pay for a Neat Cloud subscription. I have no use for the cloud-based access to files scanned by Neat. I was told that I am...
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1.0
I liked
  • It when it worked and before they tried to force cloud usage
I didn't like
  • Paid 320 dollars for equip and disk and pay again to use it
#1089282
I purchased the Neat Desk Scanning System with software from Office Depot a couple years ago. They system worked great for a little over one year. Without warning the Neat software would no longer work with the Windows operating system. I kept getting a message that I...
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1.5
I liked
  • It when it worked and before they tried to force cloud usage
  • When it worked and before they tried to force cloud usage
I didn't like
  • Misleading consumers and the worst customer service and product
#1048389
I have been going back and for with neat technical support for 2 weeks and have not had one issue resolved. First is was not being able to even get in. When they said it would be fix in 2 days checked back in 3 day and was told to be patient. Then the directions on...
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2.3
The Neat Company Bridgton, Maine
#926555
Neat Co. has not delivered a reliable system, nor have they backed up there products or services. Three years of equipment failures and software issues resulted in unrecoverable data loss, unnecessary equipment upgrades, multiple backup libraries each having various...
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The Neat Company Bridgeview, Illinois
#892816