Bought a new water pump for my 05 Grand Marquis. It leaked. Took it back and owners son gave me the snotty remark- what's wrong with it? It was obviously leaking. Got another that now is leaking. Got one from the dealer. Maybe it will last. Also bought upper control...
Read more
3.0
I liked
  • Location
I didn't like
  • Employee lacking manners
#1080494
Reply to reviews
Napa corporation reports the following: AAA members save 10% off* the retail price of thousands of quality auto parts at participating NAPA AUTO PARTS Stores. To receive 10% off, show your card when checking out at the store. The AAA Discounts & Rewards® offer is the...
Read more
2.6
Napa Auto Parts Wayne County, Georgia
I liked
  • Salesman
I didn't like
  • Not following corporate policy
#916094
Reply to reviews
Went to have a caliper bolt replaced,,The replacement bolt provided was clearly the wrong size,,I brought the Caliper at Napa and the the salesman insisted the replacement bolt was the correct size,,We put the new bolt and the old bolt side by side and they didnt...
Read more
I didn't like
  • Manager attitued and part quality
  • Product quality
#891228
Reply to reviews
Napa Auto Parts - Engine 366 6.0 bad since first day
Napa Auto Parts - Engine 366 6.0 bad since first day
Napa Auto Parts - Engine 366 6.0 bad since first day
compramos este motor en Napa main store en Phoenix Az Phone Number (602) 272-5611 en 05/30/2014 invoice # 404554 vin number del truck 1gde6h1p5pj511458 lo reporte desde el primer dia. un ano y medio después les volvi a llamar para llenar un reclamo y se me fue negado...
Read more
3.8
I liked
  • People
  • Friendly
I didn't like
  • Problem not solved
  • Product quality
#795460
Reply to reviews
ENTERED THE FRYBERG MAINE STORE JUST BEFORE CLOSING AND ASKED IF THEY COULD MAKE UP A HYDRAULIC LINE, SIMPLE JOB 10-15 MINUTES, I KNOW HOW LONG BECAUSE I HAVE HAD THIS DONE A FEW TIMES AT THE CONWAY NH STORE. THE REPLY I RECEIVED WAS ARE YOU F.....G KIDDING ME, AND I...
Read more
Anonymous
Anonymous

I would have said no problem you can pick it up after Christmas.

Anonymous
Anonymous

Christmas Eve man.

Napa Auto Parts Casco, Maine
I didn't like
  • Ignorance
#757855
Reply to reviews
I stop by at napa auto part. to pickup a 1" rubber heater hose 1 foot. the sales man was rude. asking me what is it that want! again I said 1" heater hose 1 foot. the sales man had a attitude. he did not looked for a price, but said $4.00 a foot. I think he was trying...
Read more
#405526
Reply to reviews