I WILL NEVER USE PRICELINE AGAIN Beware, Priceline considers glorified motels to be 2-1/2 Star Hotels. When you click on the star rating and Priceline lists examples of hotels for that rating like Holiday Inn, Marriott, Hampton Inn you expect that quality when you are...
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Anonymous
Four Stars

Then don't use the service. Wow, that was easy.

1.0
Priceline Crestone, Colorado
I didn't like
  • Misrepresented the quality of the hotel they assigned me
#698754
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Bought two over $1,000 tickets for trip to New Orleans. Made seating arrangements. Received Schedule Change Alert about a month later and were given seats apart from traveling companion. Tried several times to rectify. Were told that it was not possible to change...
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1.0
I didn't like
  • Booking options
  • Customer service
  • Changing reservations
#659507
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I am extremely unhappy with the hotel choice Priceline made for me. The hotel is not a name Brand hotel such as the ones listed for the number of stars I chose. The discount is nowhere near the 60% mentioned in the advertising. My first bid was rejected and so I...
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1.5
I didn't like
  • Bait and switch
  • Room
  • Did not receive refund
#645004
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Priceline - Bait and Switch on Name Your Own Price
I bid on a 2 1/2 star hotel for the Paradise Island area. There was an express deal on their site for a $314 room at an express deal of $213. I selected ONLY the 2 1/2 star and the Paradise Island area. On the first bid they accepted my offer but changed star rating...
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Anonymous
Belleru

I had the same happen to me today. Their customer service is only there to tell you that unfortunately they can not help you. They are thieves.

#451845
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