I did everything they asked. Attended the workshop, referred friends, posted about them on facebook, volunteered in the office, and most importantly gave them every piece of document they needed. I heard NOTHING! I left messages and sent emails. Still nothing. My first...
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NACA_Online
NACA_Online
Naca Verified Representative

We're sorry for all the confusion and inconvenience. I'd like to investigate what happened, especially where the missed appointment is concerned. Please email me with your nam...

1.7
I liked
  • No mortgage insurance
I didn't like
  • Lack of communication
#1175794
I signed up months ago to attend the mandatory workshop before you can begin the process with them. I had to register on the website, I even took a screen shot of when I reached out to them a week before to confirm everything. They told me everything was a go and all I...
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NACA_Online
NACA_Online
Naca Verified Representative

Please contact me with your name and the date and time of the workshop you refer to. Please also send me the screenshot you mentioned and I will bring it to the attention of t...

1.3
I didn't like
  • Fraud lies unprofessionalism
  • Dont keep their word as a company
  • Awful people
#1093113

Too many better programs out there. Do your research. Talk to a good lending broker. They have programs designed for you. NACA is full of empty promises and lengthy waits to accomplish nothing. They cater to certain clientele (very discriminatory) and we didn't fit...
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Anonymous
Anonymous

Im sure there maybe other programs that are comparable but i am sure you all have mortage insurance if you didnt have 20% down! Naca can be frustrating but worth the wait for ...

Anonymous
Anonymous

who was your alternative lender?

1.2
I liked
  • No closing costs
  • Mortgage rate
I didn't like
  • Time-consuming
  • Unprofessional
  • Customer service
#935958

I attended my homeowner workshop in Oct 2014, was approved by Feb 2015, and closed on my home in May 2015. But it was A LOT of work, required great organizational skills, and prompt follow up. I had an excellent counselor, Wade Hampton. If you do your part then your...
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Anonymous
Anonymous

This is only true if you have a good MC by good I mean one that doesn't lie and tell you that items you sent were forwarded to the underwriter.

NACA_Online
NACA_Online
Naca Verified Representative

Thank you for your comments.Tim TrumbleOnline Operations, NACAttrumble@naca.com

3.4
I liked
  • Product
  • No closing costs
  • No mortgage insurance
I didn't like
  • Slow to close
#891264
NACA, with the exception of my experience with Wells Fargo and losing our house to Short Sale, this was almost as bad. The experience is going on 1 year with our current closing approaching 70 + days, and we now have our sellers talking about relisting the house we are...
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NACA_Online
NACA_Online
Naca Verified Representative

Please email me your name and NACA ID number so I may review your file and properly advise you.Tim TrumbleOnline Operations, NACAttrumble@naca.com

1.0
I liked
  • No money down
I didn't like
  • Counselor
  • Repeatedly missed key deadlines
  • Communication
#666973
I have been with NACA over a yr. Took me 6mths to get approved. Finally found a house and that's when everything went to ***. I have been having issues closing and before closing. I have contacted member services , my mortgage counselor, his boss, his boss boss etc (...
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howard1819
howard1819

So sorry.How did it end up?

Anonymous
firsttimebuyer

OMG I am so glad I took the time to look this company up before doing business with them. My husband and I were referred to this place by his brother but I always do my resear...

#557190