I was qualified for mortgage for 2200/moth since May 2017. I stated look for a house right away. However, when I wanted to make an offer, NACA counselor told me that I am approved for only 600$. I spent 3 months looking for houses that i am not qualified for. NACA said...
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NACA_Online
NACA_Online
Naca Verified Representative

We are sorry about any confusion you experienced about your qualification amount. The requirement that any household member's income have at least a 12-month history is very c...

j.nodine_51
j.nodine_51

Sounds like you got stuck with a counselor who is brand new to the business. Any originator worth their salt knows that part-time income without a verifiable history of at le...

1.0
I didn't like
  • It was the worst experience of my life
  • Ignorance
#1111368
I signed up months ago to attend the mandatory workshop before you can begin the process with them. I had to register on the website, I even took a screen shot of when I reached out to them a week before to confirm everything. They told me everything was a go and all I...
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NACA_Online
NACA_Online
Naca Verified Representative

Please contact me with your name and the date and time of the workshop you refer to. Please also send me the screenshot you mentioned and I will bring it to the attention of t...

1.3
I didn't like
  • Awful people
  • Dont keep their word as a company
  • Fraud lies unprofessionalism
#1093113
I am contemplating leaving the program and going another route. NACA lies when they say your credit doesn't matter. I came into the program with an almost 700 credit score and was approved for a loan of only 65k. If I went a traditional route, it would have been more...
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Anonymous
Anonymous

Update: I reached out to the NACA office in one last attempt to speak to someone via phone. (I work the same hours they are open). I was told that if i wanted a home so bad, i...

NACA_Online
NACA_Online
Naca Verified Representative

Nowhere does NACA say your “credit doesn’t matter”. NACA does not use your CREDIT SCORE in the process. Your credit history is reviewed so your monthly obligations can be fac...

1.0
I liked
  • No closing costs
  • Program terms
I didn't like
  • Worst i ever had
  • Did not return calls or emails
#944383
I were interested in the NACA Program so I went applied and told my friends and family about it. We all attended the session to get registered and received the appointment to talk to a counselor and had to pay money for credit report and member fee. We all was denied...
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I didn't like
  • Fraud lies unprofessionalism
  • Regret going to apply and recomending
#919474
TIM TRUMBLE, you are OBVIOUSLY the mouthpiece for NACA. I have been sitting here reading all of the negative comments on these strings for the last two hours, as I was referred to NACA and wanted to investigate before making a decision like this, but in all honestly,...
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Anonymous
Anonymous

Honestly I wouldn't recommend that anyone go through their process. It's not worth the stress. Just try to qualify for an fha loan if you can.

Anonymous
Lovely

I strongly agree with you! #ownIt It's so obvious a change is necessary! Please check out the complaints at BBB (Better Business Bureau). The LACK of CUSTOMER SERVICE is unb...

I liked
  • Product
  • Mortgage rate
  • Program description
I didn't like
  • Process
#815215
The entire process is a joke!!! I as us all was highly referred by someone who actually bought a house that took 12 mon because he informed me had challenges. My first impression after sittting through an hour of the initial workshop was hmmmm, this seems like the best...
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Anonymous
Anonymous

Your impatience will cost you hundreds of thousands of dollars in interest. Naca is the only way to go.

1.0
I didn't like
  • Worst i ever had
  • Unprofessional
  • Repeatedly missed key deadlines
#802654

hello my name is Jean Stallworth this program is a joke the ad said you can buy a home cheaper than rent well then the ad says you don't need good credit everyone will and can be qualified. well the world needs to know this is a lie you get people's hope up about you...
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NACA_Online
To refer you in replies
Naca Verified Representative

The Neighborhood Assistance Corporation of America ("NACA") is a non-profit, community-advocacy and homeownership organization the primary goal of which is to build strong, he...

1.2
#740933
I dealt with a counselor by the name of Isatu Bah who lied to me over and over again from the first meeting we had. I submitted everything she asked for and every time she will ask for more stuff and also the same stuff I already gave to her. People at NACA dont know...
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Anonymous
Anonymous

Who are you? Why didn't you disclose who you are so we can respond?

NACA_Online
To refer you in replies
Naca Verified Representative

Please contact me at the email address below so I may investigate your claims.Tim TrumbleOnline Operations, NACAttrumble@naca.com

1.0
I didn't like
  • Lack of effort
  • Awful people
  • Competency
#728050
They poach Realtors clients by keeping Realtors intentionally uninformed and out of the loop. In order to steal their clients, they ask the member again and again who their realtor is and ask them to fill out forms and send them back to the "Real Estate Dept" for "re...
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NACA_Online
NACA_Online
Naca Verified Representative

The mere fact that this complaint resorts to personal insults and outright lies while hiding behind anonymity tells the true story here. Were there legitimate concerns on the...

1.0
I didn't like
  • Poor customer service
  • Unprofessional
  • Lack of effort
#672858
Working with a counselor now that seems to only look at our folder during our 15 schedule phone appointment every two weeks. My lease is up, been up for a few months now. All money saved and paperwork submitted as requested, but still every two weeks there is...
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Anonymous
Anonymous

I wanted to see what this company had too offer, but looking through the reviews I see one thing thats common. Bad customer service!! No thanks, take our business elsewhere!!!...

Anonymous
Anonymous

Hello NACA Member, your process described above seems unusal for someone who appears ready to go to next step. We take pride in the service we provide to our Members. I woul...

I didn't like
  • Welfare treatment
#628700