seeing as though i have no response i have decide to copy the link of all these reviews and continue posting on their Facebook page. I know they delete bad reviews or questions but I'm not sure they can keep up with me. Im also writing an Article to be published for a...
Read more
darcyneil
darcyneil

Hi,Thank you for your review. Can you please email me with details of your order at darcy@mynamenecklace.com so I can assist you promptly?Looking forward to hearing from you.S...

Debs2017
Debs2017

After numerous e-mails to and frow I'm pleased to say the problem has been resolved satisfactory and that I have received a full refund. Thank you.

1.2
I didn't like
  • Difficult to contact
  • No response from customer service
  • Pretending to be australian based and not
#996324
Reply to reviews
Mynamenecklace - shocking quality
I ordered the puzzle friendship bracelets 3 weeks before Christmas. To my surprise, they arrived within a week. I was given a tracking number so I was able to track their quick delivery from Israel, to Germany, to the UK to Australia. However I am really disappointed...
Read more
3.6
I liked
  • Delivery
I didn't like
  • Quality
#775536
Reply to reviews
I ordered my necklaces quite some time ago.... And they were posted from Israel one month ago and I have not received them! When they DO reply to my emails they don't exactly answer my question.... Where is my parcel? Why is it taking so long? They just keep giving my...
Read more
darcyneil
darcyneil

Dear Customer,Thank you for taking your time to submit this review.Please rest assured that your items were produced and shipped as scheduled. Unfortunately, sometimes package...

1.0
#735470
Reply to reviews
I have contacted you about 6 times via your email addy in regards to my daughter's necklace . That I wanted the chain replaced with a leather string because it broke and therefore she lost her heart pendant with her name engraved on it with her birthstone. I have also...
Read more
Anonymous
Anonymous

Dear Valued Customer, I am sorry to hear that your issue has not been resolved yet. I would like to personally assist you with your request. To better do so, please send an...

3.0
I didn't like
  • Difficult to contact
#658174
Reply to reviews
i brought a bracelet for my wife for mothers day it's the one with the kids holding hands with their names engraved on it , it took ages to get to new zealand but that was fine but what i wasn't happy with is that she only wore it for four days before it come apart and...
Read more
darcyneil
darcyneil

I am very sorry to hear that and I would like to assist you in resolving this issue. To do so, I kindly request that you send an email to darcy@mynamenecklace.com and includ...

Hamilton, Waikato
#641308
Reply to reviews
My credit card info was STOLEN by this company 5 days after I placed my order. WARNING! USE PAYPAL if you must order from these thieves!!! (I didn't see that option, but later did.) I inquired about my shipment being late, so they shipped it the following day. In...
Read more
darcyneil
darcyneil

I can assure that we are a legitimate company and we take this claim very seriously. Our website is SSL secure which ensures the privacy and security of our customers and th...

1.0
#641129
Reply to reviews