EFavorMart - Horrible Customer Service!!!!!!!!!!!!!!!!!!!!
I placed a big order for plates on June 14th and another big order on the 17th. On June 29th I contacted them (had to be via chat) and "Christine" told me that the 1st order was being shipped that day and the 2nd order was processing and would ship the next day. We...
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3.3
I didn't like
  • Unable to contact other than chat
  • Customer service
#1071079
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I have safelink and attempted to do a online chat I was redirected to tracfone chat . The first rep reactivated my phone , gave me a new number and I thought everything was good. A few hours later I noticed my minutes were being deducted for text messages wich were...
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1.6
I didn't like
  • Poorly trained front line staff
  • None of reps are on same page
  • Tracfone refused to correct the problem
#973998
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Requested service in June 2016. Added to our AT&T Bill. Supposed to get a monthly discount at $10+ and later told it would be half that. Other discounts seemingly disappeared after we had the equipment installed. Ordered extra Mini for another bedroom and paid $65 more...
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1.0
I liked
  • Service installer was courteous
I didn't like
  • Fraudulent
  • Unfair charges
  • Incompetence caused me to owe 400 hundred dollars
#942930
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My tracfone account was hacked and the person was able to transfer my service days and minutes to another account. Tracfone was able to get my service and minutes; but, I was not able to transfer it back to my present phone. They sent me a new phone refurbished...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

1.6
#919837
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He tried scamming me last week thank god I was able to see these reviews and not make that mistake. Shocks me this guy is still on the loose! I see multiple reviews, posts, even TV segments on this guy and cannot figure out how he keeps going? I guess it's easier...
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1.0
#890447
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If I move an inch one or eat or another my phone ends the conversation. Hangs up on the person I am talking with. I. was ticked off when one text took a thousand minutes, that was wrong, I couldn't, even read the message cause the lettering was so tiny, not even with a...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

#874294
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I too had a problem, but figured out you MUST GO TO: SIMPLYACTIVATE.com instead off simplywireless I hope this is helpful. As I must use at least 80 words to post this to the site I will write a bit about my LG Tracfone's. I have bought LG phones from HSN every few...
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I didn't like
  • Needs to redirect to simplyactivate dot com
#754277
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I have been trying to transfer my old tracfone to my new Samsung galaxy android smartphone,serial no.268 435 463 201 002 426. My order no.1250457134. I have talked to at least 4 tracfone people and got a different story every time, and at least 3or4 hsn people, with no...
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WirelessCenter
WirelessCenter

Hi, this is Stacy with The Wireless Center. I reviewed your order. I see that you spoke with one of our Wireless Center agents on 9/5/2015 who provided the PIN to you over th...

Simply Wireless Keyser, West Virginia
#702225
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After 10? years w/Tracfone, I try to order more time for my new phone bought 2 weeks ago, using the same credit card and info I used past 2 years w/ no prob. First, Website wants me to add a phone. Already done. Finally call the 800#. After 20 minutes of pressing 1 or...
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AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

1.0
Tracfone Pinebluff, North Carolina
I didn't like
  • At all
#679925
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I've called Tracfone 3 times and asked them to disconnect my phone and they won't. Instead they've got a message saying, "this caller is not accepting calls at this time", which is making my friends and family think that I am blocking them. I cannot get Tracfone simply...
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Anonymous
Anonymous

No, This is not resolved. they still won't disconnect the phone. The message one hears when they dial my cell phone still says, "The owner of this phone is not accepting calls...

AlexTrac
AlexTrac

Hi. I’m Alex from TracFone Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to TF.CorpResolutionTeam@tracfo...

1.0
#639704
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