hands down the absolute worst movie theater experience I've ever had! I went to see a movie and was treated horribly by the staff. The waitress yelled at us when we asked politely for a refill on a diet coke. We only waited 30 min for the first one! She told us that...
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Anonymous
Anonymous

I just read the yelp reviews on this place and it sounds like a nightmare.

1.0
I didn't like
  • Customer servie
#961580
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Regal Cinemas - Regal Costa Mesa  CA  Male Employee Damaged My Car
Regal Cinemas - Regal Costa Mesa  CA  Male Employee Damaged My Car
Regal Cinemas - Regal Costa Mesa  CA  Male Employee Damaged My Car
Regal Cinemas - Regal Costa Mesa  CA  Male Employee Damaged My Car
Regal Cinemas - Regal Costa Mesa  CA  Male Employee Damaged My Car
Last year we got tickets to see Kingsmen prior to property damage to our car . We spent hundreds dollars over the years at that theater and were loyal Regal customers. We had bad experiences with the staff and made corp complaints GR Jeffery did nothing but make...
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1.0
I didn't like
  • Employees
  • Service
  • Customer service
#922401
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My complaint is with the quality of service or with the movie. My complaint is that I went to your establishment on a Sunday afternoon (matinee) with my wife, son(7), and daughter(4) and spent $36.00 on 4 matinee tickets and that's with a military discount. Your...
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Anonymous
Anonymous

It's not a forced search if you are allowed to leave if you don't consent. If you go to an establishment or even just someone's house, you're expected to abide by their rules ...

1.0
I didn't like
  • Staff
  • Prices and concessions
#724051
Reply to reviews
Last night, I went to the movies with my husband, and our bags were searched. We were told this is a new Regal Policy. I asked what they were looking for, and was told weapons, but when I asked if there had been some kind of incident, I was told, "No." I don't know...
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1.5
I didn't like
  • New intrusive search policy
  • Concessions prices
#712324
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