Loan was sold this StateBridge. Tried to make payment online, "no record of account", called 5 times before I got a "Customer Service" rep with attitude. Told me site only works with "Internet Explorer". Worked fine on 9/30 with Firefox but account wasn't in system yet...
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1.2
I didn't like
  • Total incompatence
#1110421
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Nobody answers the phone on a consistent time basis when they are open. Customer service is my worse experience. The officers are short with you. They don't listen to solve problems. Most places you can pay your bill on line and it gets credited right away the same...
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1.0
I didn't like
  • Worst service provider ever
#1098520
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Prime lending has screwed up a closing date for a loan 3 times because of the lack of knowledge on closing a loan. If you are a seller do not let your buyer use them or your closing dates will be pushed out because of the lack of project management skills and/or caring...
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1.0
I liked
  • Seller backed out of loan because of lenders mistakes
I didn't like
  • Anyone associated with prime lending
#1032470
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The worst decision we ever made was to re-fi our mortgage through Oceanside Mortgage Company. When we started the process, our credit score was 792. It is now in the low 500s. We have never had any lending problems before. We've been with Oceanside now just a year. It...
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1.3
#1015347
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Nationstar mis appropriated funds ment for mortgage. sent back payments saying late or not enough saying was never received then sent inssuficient payment and return checks. then when asked for funds that were for house payment they wouldnt send back in total they sent...
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1.0
I didn't like
  • Not applying my payment properly
  • Ripping me off for home inspections and other added fees
#1006824
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NationStar Mortgage is an Evil, Disgusting, Unprofessional Company and I Don't Even Have a Loan With Them!
NationStar Mortgage is an Evil, Disgusting, Unprofessional Company and I Don't Even Have a Loan With Them!
A NationStar employee was parked illegally on my street, on an ATV trail for more than 30 minutes. She was filling out some paper work in her truck and though I rapped on her window and asked her to move, she simply stared at me as she rolled her window back up and...
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1.0
#976207
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Fifth Third Bank has extremely antiquated technology and it's a way for them find ways to charge you fees. They require that you do online internet banking...during branch hours. What is the point of internet banking then?! They charged me fees because I was...
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1.0
I didn't like
  • Awful customer service
  • Technology
  • Hassle to call
#951946
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What a terrible company, unethical! They *** nilly (really absolely no reason) charged my account various what they are calling "escrow" charges and can not back them up. They think they're above it all. When I call to discuss it nothing is ever resolved, they put it...
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1.0
I didn't like
  • Fact they are ripping me off
#889731
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Last spring I borrowed from Capital Direct to get power onto my property and finish my house. They released some funds but not enough for the power. I finished the drywall and some other things. I went back to them to get the funds released for the power. After doing...
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Anonymous
Anonymous

I did a qoute and they can lend me maximum of $19,000. There will be lawyer fee, and some other fees that applies to it. Plus, the rate will be between 20% - 30% LOL. That ...

1.0
Capital Direct Nelson, British Columbia
#867364
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State Bridge Purchased my Mortgage from Chase. I tried contacting them for over a month and a half and they would never respond to email, phone, or their webpage. I deal in a cash business and pay my mortgage with cash which is fine when dealing with a real bank;...
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Anonymous
Anonymous

Had a similar problem. Chase sold my mortgage to them. In Nov "someone" applied my payment wrong so I received a late payment assessment even tho my payment was not late. When...

Anonymous
Anonymous

They are a terrible company. They will destroy your credit. Your right that they are not a real bank. They are a management company for a company that purchase your mortgage. ...

#860798
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