My agent from prime lending was horrible he never got back with me in a timely manner he was just plain unproffessional. He would give me approval then say oh no now we need to do this. His assistant wasn't any better than him they wait until the end of day or late at...
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Anonymous
PrimeLending

PrimeLending welcomes the opportunity to resolve this matter in a timely and efficient manner. Please contact us privately at ConsumerComplaints@primelending.com with more inf...

1.8
I didn't like
  • Unprofessional service
#1172171
Reply to reviews
I have been trying to close on a house since September and we are now heading in to December with a total of 4 changed closing dates!! Blame it on the "underwriter" USDA and all those that did not catch all the tying errors! This has been an emotional roller coaster...
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Anonymous
PrimeLending

PrimeLending welcomes the opportunity to resolve this matter in a timely and efficient manner. Please contact us privately at ConsumerComplaints@primelending.com with more inf...

I didn't like
  • Game with my time primelending did not value family time
  • That they were not honest and upfront
#1129292
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Loan was sold this StateBridge. Tried to make payment online, "no record of account", called 5 times before I got a "Customer Service" rep with attitude. Told me site only works with "Internet Explorer". Worked fine on 9/30 with Firefox but account wasn't in system yet...
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1.2
I didn't like
  • Total incompatence
#1110421
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Nobody answers the phone on a consistent time basis when they are open. Customer service is my worse experience. The officers are short with you. They don't listen to solve problems. Most places you can pay your bill on line and it gets credited right away the same...
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Anonymous
WBW

This is exactly my experience. Terrible company.

1.0
I didn't like
  • Worst service provider ever
#1098520
Reply to reviews
Prime lending has screwed up a closing date for a loan 3 times because of the lack of knowledge on closing a loan. If you are a seller do not let your buyer use them or your closing dates will be pushed out because of the lack of project management skills and/or caring...
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1.0
I liked
  • Seller backed out of loan because of lenders mistakes
I didn't like
  • Anyone associated with prime lending
#1032470
Reply to reviews
The worst decision we ever made was to re-fi our mortgage through Oceanside Mortgage Company. When we started the process, our credit score was 792. It is now in the low 500s. We have never had any lending problems before. We've been with Oceanside now just a year. It...
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Anonymous
Oceanside Mortgage Company

Thank you for offering your feedback. I understand your frustrations and hope we can work together to find a satisfactory resolution. Please feel free to contact me at 609-97...

1.3
#1015347
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Nationstar mis appropriated funds ment for mortgage. sent back payments saying late or not enough saying was never received then sent inssuficient payment and return checks. then when asked for funds that were for house payment they wouldnt send back in total they sent...
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1.0
I didn't like
  • Not applying my payment properly
  • Ripping me off for home inspections and other added fees
#1006824
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NationStar Mortgage is an Evil, Disgusting, Unprofessional Company and I Don't Even Have a Loan With Them!
NationStar Mortgage is an Evil, Disgusting, Unprofessional Company and I Don't Even Have a Loan With Them!
A NationStar employee was parked illegally on my street, on an ATV trail for more than 30 minutes. She was filling out some paper work in her truck and though I rapped on her window and asked her to move, she simply stared at me as she rolled her window back up and...
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1.0
#976207
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Fifth Third Bank has extremely antiquated technology and it's a way for them find ways to charge you fees. They require that you do online internet banking...during branch hours. What is the point of internet banking then?! They charged me fees because I was...
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1.0
I didn't like
  • Hassle to call
  • Awful customer service
  • Web site
#951946
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What a terrible company, unethical! They *** nilly (really absolely no reason) charged my account various what they are calling "escrow" charges and can not back them up. They think they're above it all. When I call to discuss it nothing is ever resolved, they put it...
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1.0
I didn't like
  • Fact they are ripping me off
#889731
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