Loan was sold this StateBridge. Tried to make payment online, "no record of account", called 5 times before I got a "Customer Service" rep with attitude. Told me site only works with "Internet Explorer". Worked fine on 9/30 with Firefox but account wasn't in system yet...
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1.2
I didn't like
  • Total incompatence
#1110421
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I have read a lot on people complaining about NACA, many of the same people pursue it (myself being one of them) - why? because final result is sweet (or going to be sweet, in my case) - i mean, i will be closing with 0.0625% interest rate, no closing costs, no PMI and...
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Anonymous
Anonymous

NACA in Massachusetts sucks I"m a seller of a condo a couple is trying to purchase it. My condo is 95% remolded the appraiser valued it at $ 76, 000 WTF new windows carpetin...

Anonymous
Anonymous

Document this same review when you close. Not helpful

3.7
I liked
  • Lowest mortgage rates
  • Home maintenance
  • No pmi
I didn't like
  • Value for time and effort
  • Inefficient processes
#1005019
I had a mortgage loan through Third Federal which I established in 2009. In August 2016 I contacted Third Federal to request either a new loan or a refinance. I needed to buy out the 2 other parties who were co-owners of my home. I was not asking for additional money....
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1.3
I didn't like
  • Communication
  • Knowledge of services
  • Trustworthiness
#991784
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I am currently in the middle of securing a mortgage with MB Financial. This is my tenth deal in three years and I have never experienced this level of poor communication, lack of transparency, cluelessness in the process and overall ownership for their product. I have...
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1.2
I liked
  • People early on in the engagement
I didn't like
  • Ownership
  • Transparency
  • Ability to solve a problem
#960313
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Fifth Third Bank has extremely antiquated technology and it's a way for them find ways to charge you fees. They require that you do online internet banking...during branch hours. What is the point of internet banking then?! They charged me fees because I was...
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1.0
I didn't like
  • Awful customer service
  • Web site
  • Hassle to call
#951946
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State Bridge Purchased my Mortgage from Chase. I tried contacting them for over a month and a half and they would never respond to email, phone, or their webpage. I deal in a cash business and pay my mortgage with cash which is fine when dealing with a real bank;...
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Anonymous
Anonymous

Had a similar problem. Chase sold my mortgage to them. In Nov "someone" applied my payment wrong so I received a late payment assessment even tho my payment was not late. When...

Anonymous
Anonymous

They are a terrible company. They will destroy your credit. Your right that they are not a real bank. They are a management company for a company that purchase your mortgage. ...

#860798
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Thank you for the great experience Hypotec
I had the pleasure of working with Lauren, one of the officers on the staff and let me tell you what a gem she was! I did some shopping to find a VA Loan. SHe and Hypotec immediately gave me the better offer than the other lenders. The other lenders were willing to...
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4.6
#609008
American Equity Mortgage will make promises that they will not honor. I was told by AEM that I am a candidate for a mortgage. I told them that I am skeptical since I recently got divorced and my ex husband and I recently did a short sale. Page Vrendenburg from AEM...
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#456624
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Insurance increase resulted in a $5.00 increase in Mo payment for Mortgage. No notice from Provident re: increase. Submitted payment- on time as always- at 1st of month. 10 days later the entire amount was rejected..and they allowed only one day to resubmit the new...
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#429558
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