JUST LIKE MANY PEOPLE ,ARE BEING STOLEN BY THIS COMPANY. MY ORIGINAL LENDER PASSED MY ACCOUNT TO SETERUS,THEY ARE CHARGING MY ACCOUNT WITH LATE FEES, THEY REFUSE TO PROVIDE A STATMENT OF MY ACCOUNT , EVEN WHEN I AM PAYING 500.00 OVER MY REGULAR PAYMENT, THEY SEND 4-6...
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1.0
Seterus Los Fresnos, Texas
I didn't like
  • Dishonesty and unwillingness to fix their mistakes
  • Total nitemare
  • Crooks
#898240
Reply to reviews
The problems I am having with Freedom Mortgage has been myriad! At this point they haven't cashed Two months or mortgages they keep sending us nasty grams that they are going to foreclose. We are up to date as far as I know well when it comes to the checks I send. ...
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1.7
I didn't like
  • Too much to even handle
  • Monthly payment system sucks
#885726
I would like to know why several of these complaints mention class action lawsuit. Why would you not go to an attorney and file suit yourself. You end up with a whole lot more money and the money you deserve for the mental anguish and hardship these people have put you...
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Anonymous
Anonymous

Sheer cost of paying the attorney 300 to 500 per hour for filing a claim n your damages may not make sense to represent. A class action waives attorney fees but reduces payout...

1.0
I didn't like
  • Fraudulent
#803898
Reply to reviews
My Loan was recently sold to Freedom Mortgage effective Oct 1. I called them on Oct 1st. They could not handle my call because they were swamped and told me to call back on Oct 7th. I called them on Oct 8th and all I got was busy signals several times. How long has it...
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1.0
I didn't like
  • Poor customer service and website
  • Unable to contact them
#713496
Seterus took over the servicing of my home loan after it was bought by Fannie Mae. They have begun demanding payments in excess of the monthly payment required by the loan. They say they will foreclose on us if we don't pay it. We have declined to pay the extra...
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I didn't like
  • Treatment of me by seterus
  • Dishonest claims by seterus
  • Never getting responses
#645316
Reply to reviews
January 2015 Seterus bought the loan, I have been required to get flood insurance, however the amount increased so I wanted to payoff loan & sent in several payments for principal only. SETERUS Applied as Interest & Principal tried to get answer no body ever...
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Seterus Dolores, Colorado
I didn't like
  • No supervisor available
#644799
Reply to reviews
We inherited a house from my parents who passed away. In trying to deal with this company I found them incompetent and archaic at best. They refused to allow us to "talk" to anyone. Correspondence by fax only with a response via mail, which took weeks. They started...
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1.0
#587849
Reply to reviews