I purchased Morning star Forbidden City strand bamboo from Lumber liquidators. The flooring was professionally installed. The problem I'm having is due to the poor quality of the bamboo flooring. It scratches so easily that even a piece of pine straw on your foot will...
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Anonymous
Anonymous

Also purchased Morningstar bamboo flooring. In three months the floor is just separating and hays starting creeping and showing signs od soft spots. Stay away

2.3
I liked
  • Local store tried to be helpful
I didn't like
  • Product is not high quality
#667835
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Bought Bamboo hard wood floor from them in August 2015, by that October 2015 the wood started to separate. We called them immediately, they did a 5 minute interview over the phone, never coming out to take a look at the floor, begging and pleaading with them to do...
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Anonymous
Anonymous

I have the same problems. I am suing them, so if you have anything you would like to share, I will use it in my suit. Thanks, Mark

Anonymous
Anonymous

My flooring lasted a few months before it cracked, split, and warped. There's a lawsuit for the same issue in California right now.

I didn't like
  • Product
  • Avoidance of responsibility
  • Taking away consumer rights
#625494
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Lumber Liquidators - Morningstar Bamboo- DO NOT DO IT.  LL misrepresents skill set required by HSS installers.  LL HQ contradicts HSS authorizing general contractors to install floors.
Lumber Liquidators - Morningstar Bamboo- DO NOT DO IT.  LL misrepresents skill set required by HSS installers.  LL HQ contradicts HSS authorizing general contractors to install floors.
Lumber Liquidators - Morningstar Bamboo- DO NOT DO IT.  LL misrepresents skill set required by HSS installers.  LL HQ contradicts HSS authorizing general contractors to install floors.
Lumber Liquidators - Morningstar Bamboo- DO NOT DO IT.  LL misrepresents skill set required by HSS installers.  LL HQ contradicts HSS authorizing general contractors to install floors.
Lumber Liquidators - Morningstar Bamboo- DO NOT DO IT.  LL misrepresents skill set required by HSS installers.  LL HQ contradicts HSS authorizing general contractors to install floors.
Lumber Liquidators - Morningstar Bamboo- DO NOT DO IT.  LL misrepresents skill set required by HSS installers.  LL HQ contradicts HSS authorizing general contractors to install floors.
Lumber Liquidators - Morningstar Bamboo- DO NOT DO IT.  LL misrepresents skill set required by HSS installers.  LL HQ contradicts HSS authorizing general contractors to install floors.
Lumber Liquidators - Morningstar Bamboo- DO NOT DO IT.  LL misrepresents skill set required by HSS installers.  LL HQ contradicts HSS authorizing general contractors to install floors.
Lumber Liquidators - Morningstar Bamboo- DO NOT DO IT.  LL misrepresents skill set required by HSS installers.  LL HQ contradicts HSS authorizing general contractors to install floors.
Lumber Liquidators - Morningstar Bamboo- DO NOT DO IT.  LL misrepresents skill set required by HSS installers.  LL HQ contradicts HSS authorizing general contractors to install floors.
I had Morning Star Bamboo installed by a HSS (Home Service Store) recommended installer, and paid for it by a loan facilitated by LL. I signed a contract that I was lead to believe applied to a "professional installation specialist". What I got was at best a general...
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I liked
  • When i thought they were objective
  • Installation financed
I didn't like
  • No written warranty before sale
  • Not being honest about installers
  • False advertising
#611575
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We purchased more than 400' sq of black bamboo flooring from Lumber Liquidators and installed it on our kitchen and bathroom. Now have a MESS in our house. LL says it's all our fault because WE MOPPED THE FLOORS with something other than the product they sell; a...
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1.5
#545638
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