It's important to read reviews on places we wish to deal. This reviews arrives on the Broker House Morgan Stanley. After being with Morgan Standly for over 50 years, they sent a Fedex indicating termination of all our accounts in a 14 day period. When we called to find...
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2.0
I liked
  • Being effed with out a kiss
I didn't like
  • Customer service
#1102414
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They lost my retirement and also one of my daughters college funds. Their service is terrible. They misreport how much I have and can never give me answers. Whenever I called them they gave me a run around. I could not even find an office (brick and mortar) to visit....
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1.1
I didn't like
  • Unethical behavior
  • Poor quality service
#1101435
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My ex-company put my stock account with MorganStanley, the experience with their online system was totally nightmare, my first batch of shares deposited by my account just not shown up in my account, I have to make multiple calls and the gentleman help me have to make...
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1.0
I liked
  • Very frustrating
I didn't like
  • Unprofessional customer service
#927242
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As a longtime account holder with Morgan Stanley, I trusted my investment account manager to be looking out for my interests. That worked until he got greedy. My account was made up of a managed portion and a portion that was not managed. My advisor sent me...
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Anonymous
Jim

Was your account at MS in Walnut Creek, CA? If so I would like to talk to you. I can be reached at jim.55@roadrunner.com.

Anonymous
Anonymous

I contacted MS via "Client Advocate" three times as well as two letters to the CEO without the courtesy of an acknowledgement. I believe MS is not interested in the small inv...

1.1
#848696
Reply to reviews
I have attempted to cash out my nieces` late fathers account with Morgan Stanley in December of 2015. As of this writing 4-14-2016 there has been one delay after another. Every time I phoned I would receive a different answer. Every step closer to cashing out seems to...
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Anonymous
Anonymous

I can echo your complaint. My father passed away in July. After numerous calls, letter and copies of death certificates of both parents, five months later, I am no closer to...

I didn't like
  • Unethical behavior
  • Lack of customer service
#829490
Reply to reviews
i called the representative at morgan stanley. her name is debbie. she asked what my net worth is and my liquid assets. she said that i could not get a check for the 4500 dollars. debbie said that i had to open an ira with her to get the 4500 dollars. i called and...
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#452151
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