Transunion - Recurring monthly fee that was never authorized
deceptive business practice. they send you a receipt for your $1.00 purchase to freeze your credit report. NOWHERE do they tell you it's a trial and that you will be subject to 19.95. i called to cancel, and the lady directed me to two places where they state the...
Read more
1.3
#868963
Reply to reviews

They fail to tell you that you have 7 days then they charge you almost $20 for the same thing I can get free from Credit Karma. I searched for when the trial ended and nothing...then I see they charged my card and immediately searched to find a way to cancel (because...
Read more
1.0
I didn't like
  • Hidden charges
  • Unauthorized charges
  • No refund
#776859
Reply to reviews
What a bunch of crooked thieving parrots! They keep repeating the same thing over and over.....clearly trained to do so to wear people down. "You received the services you signed up for" "There is no possible way to get a refund" "It is our policy" Blah, blah, blah....
Read more
Anonymous
Anonymous

They ripped me off for 25.00 bucks and got *** from them. They messed with my password and I got doo wah skwat out of them. What a bunch of criminals they are!

Anonymous
Anonymous

I had the same experience.. I finally freaked out and demanded a supervisor and got someone who finally gave me two months of a credit and one year free. not great seeing that...

1.0
I liked
  • Confident deception
I didn't like
  • Automatic enrollment
  • Customer service
  • Fraud
#763540
Reply to reviews
Seems to me, given how TransUnion uses other business sites that offer "Free Credit Reports" as part of their $1 information service offering which purports to show you steps on how to improve your credit score sufficiently provides the necessary basis for a civil RICO...
Read more
1.0
I didn't like
  • Automatic enrollment
#588664
Reply to reviews
I signed onto Transnnion to get my "free" credit report, they said it cost $1 to generate the report and got my credit card number in the process. I haven't been monitoring my credit card statements closely enough... Looking at them now, they have been charging me...
Read more
Anonymous
Nik

Had exactly the same issue. They did not indicate to me that I had been enrolled, nor that I was being charged. I've opened a Better Business Bureau complaint against them, re...

Anonymous
Anonymous

I am having the same exact problem with TransUnion. It's a completely deceptive practice they are using.

2.7
I liked
  • Service cancellation
  • Fast call answer
I didn't like
  • No refund
  • Automatic enrollment
#546285
Reply to reviews
TransUnion's Scam Tactics
I had the same experience as the previous writer: I thought I was paying $1 for a "quick check" of my credit report as I was filling out a form on another site, and was very careful not to sign up for anything besides the $1 on-the-spot report. I would never have paid...
Read more
#543131
Reply to reviews
Worst Company Service. I requested a copy of my annual report. I could not get it online. I had to call, they verified some information... then they told me I could now sign in and get my report. 19 days later they charged my credit card $16.95... and tell me that the...
Read more
Transunion Washington Navy Yard, District Of Columbia
#444186
Reply to reviews