Monster transmission is a very disorganized company. They don't get things done in a very efficient manner. I waited 2 months for my transmission and it came in a very destroyed box. (The tranny was untouched though). If im going to spend 2K on something I would expect...
Read more
3.2
I liked
  • Knowledgeable customer service
I didn't like
  • Time it took for how much i paid
#1268059
I've been reading through all of these reviews and have been very surprised! I have had a great experience with them! The customer service I received was outstanding and my 4L60E runs great and has been for over 10k miles so far! The only complaint that I have is it...
Read more
Anonymous
Tony C

This review sounds more like a marketing scheme. I have read lots of these reviews and it sounds like the "ase" builders got certified through a crackerjack box. Leaking gaske...

Anonymous
steven fore

Who writes a positive response 10k miles later please pay for better labor and parts not people to write good reviews.

4.8
I liked
  • Product quality
  • Technical information
  • Always willing to help
I didn't like
  • Bad reviews
#1166863
I made a major error on an order and Cliff Barnes stepped me through all the options and fixed everything as it should be. Had to change the order from top to bottom. Had to change the type of transmission from 4L70E to 4L65E. Changed the shift option and the pan...
Read more
Anonymous
Nick knight

you can obviously see that this is a very fake review. Monster transmission has so many negative reviews it will not be ling before they are out of b uisness, I was a paying c...

5.0
I liked
  • Efficient and courteous customer service
#1126925
I have a 2002 GMC Sierra short bed, step side truck. I have over 170,000 miles on it and the transmission was starting to slip so I bought a 4l65e transmission for my truck from Monster. The sales guy, Jake, talked me in to the level 2 shift since my truck has approx....
Read more
1.8
I didn't like
  • Super hard shifts that make it impossible to drive
#1088564
We purchased a re-manufactured transmission from Monster Transmission and the reverse went out within a year. It was still under warranty so we shipped it back and they "rebuilt" it. We just got it back and installed yesterday and 3rd gear started slipping today. (With...
Read more
1.0
I didn't like
  • Product
#1079743
My son is in the Army, was based at Ft. Campbell, KY. Aug 2016 he needed transmission work on his 2000 F250 pickup and decided to purchase a new Monster 4R100 transmission. Nov 2016 he was sent to South Korea for a year. We drove the truck from KY to CA to store the...
Read more
1.2
I didn't like
  • Customer service and refusal to honor their wowanty
#1027585
I purchased a 700R4 for my Burb and the buying experience was good and truth be told if they would have kept that same communication going they would have scored a lot higher. The first sign of trouble was when they failed to let me know that the first unit they built...
Read more
3.2
I liked
  • Website
  • Shipping speed
I didn't like
  • Customer service quality of product
#1024223
I took advantage of the Black Friday sale in 2015 and bought a stock rebuilt TH200-4r for my stock '68 Pontiac. I live in the Midwest so my car only gets driven June thru October, and not on rainy days. Over the winter I installed it and come spring I was out enjoying...
Read more
Anonymous
4r100

Dont worry. I paid for a billet converter and got a stock style. And alll the valve body bolts were loose. Thats what the local shop found in the first half hour. Curious to s...

Monster_Transmission
Monster_Transmission
Monster Transmission Verified Representative

We are very sorry to hear that your transmission has experienced issues. We have worked with you to attempt to get the transmission back to Monster Transmission to pinpoint th...

1.8
I liked
  • Were very quick in taking money
I didn't like
  • Quality of parts
  • Monster transmission in whole poor quality and business beliefs
#1006895
Do not do business with this company! Do not expect your transmission to be delivered when and how it is promised. Do not expect your phone calls to be returned as promised. This transmission in no way has "Racetrack shifts that bang through the gears" as the website...
Read more
1.8
I didn't like
  • Customer service quality of product
#962997
I began with the ordering a e4od for f 250 and paid in full same day of ordering it although I was unaware of a small technicality relating to the number of bolts needed for flex plate so I was instructed by rep at MT to check and call back with the info but to my...
Read more
Anonymous
Anonymous

You have to be kidding! I think you just told on yourself. The fact that you cancel your order and that made you bounce all of those checks says to me that you didn't have the...

Monster_Transmission
Monster_Transmission
Monster Transmission Verified Representative

We are very sorry that you experienced an issue. We respect that you decided to choose a local company to build your transmission after having made a purchase from Monster Tra...

1.0
#884511