As an ex monro muffler manager (I'm embarrassed to say) I can tell you they are completely incompetent. There is a Manager and the rest are Shade tree Mechanics at best. This means they learned to repair cars by daddy in the back yard. 90% have NO ASE certifications....
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Anonymous
Anonymous

I totally agree they are rude. With absolutely no experience they blew my car engine changing my oil I never took out the old oil and putting new oil had seven quarts in my ca...

Anonymous
yasmine

The company has rude managers and they charge you for stuff you shouldn't be charged for. Check your invoice carefully. They will get you if they can. And they have a ancien...

1.3
I didn't like
  • Poor poor customer service
  • Dishonesty
  • Not honest
#994898
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Cheats & Lies. We went in for a brake estimate and were told the calipers were bad and the rotors were damaged. They told us that that they would try to resurface the rotors but weren't sure they would be able to. They were going to charge $100. Since we had just had...
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I didn't like
  • Being deceived
#934728
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Monro Muffler Brake And Service - 4 visits to put a muffler on
I contacted the Westover WV store several weeks ago to get my muffler changed. The quote they gave me was well over $500. I then contacted the Monro store on the Mileground in Morgantown WV, roughly 5 miles away. I gave them the exact same information. Their quote...
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1.0
Monro Muffler Brake And Service Westover, West Virginia
I didn't like
  • Poor poor customer service
#705724
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Judy, Judy, Judy -- did you think you could get away with the scheme you're running forever? I've heard of flipping houses before, but flipping owners? That's a new one, and a technique you seem to have honed to perfection. Let me ask you, do you think it's ethical,...
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Anonymous
BEEN THERE

TRUE THAT

Hometown Realty Monroe, Utah
#475417
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