We talked to them several times, phone calls, live chat...they said we didn't or did do thing we did or didn't...They was supposed to apply changes to bill they didn't, they have ripped me off for 6 months now im sick of it. We changed our bundle and they said we had...
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1.0
I liked
  • Couple of their reps were fine but never followed up
  • Internet is only good thing
I didn't like
  • Bait and switch
  • Excuses
  • Scam artist stealing memory
#944722
Reply to reviews
TDS = tedious We live out in a rural area where the ONLY option for internet is TDS. I tried a local wireless internet provider and they couldn't help, telling me that I was in "TDS Land" (i.e. monopoly). *** TDS LAND!!!! I can deal with *** customer service, I can...
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1.0
#915639
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I have been a Charter customer for over 30 years and the last 10 years has been the worst experience ever! When a non-customer with no payment history can go online and get an internet package less than half the price I'm paying and they being charter refuse to give me...
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1.0
Monterey, Tennessee
I didn't like
  • Trying to communicate with rep
  • Having to deal with them
  • Have a monoply
#858107
Reply to reviews
Optimum knows that in my area New York City, they are a monopoly on any kind of Internet with cable speeds or higher. Whenever a customer calls to ask for a new promotional price, they actually state to me "Sir, We are the only cable Internet company in your area and...
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2.7
I liked
  • Constant internet speed
I didn't like
  • Are aware of the monoply
  • Rude sales tatics
  • Customers can not get new promos
#849267
Reply to reviews
Is there anyway we could filing law suit for this? It happened to me too. I just recently joining a CRE broker, and the broker told me that we must sign in by corporate account instead our own individual account. However, Loopnet won't let me transfer my old...
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Anonymous
Anonymous

I have had the same exact issue. I would be very interested in filing a class action law suit against LoopNet! LoopNet Sucks!!!! LoopNet is Horrible! LoopNet is awful with ...

Anonymous
Anonymous

27April2016: I agree with Cinny. The LoopNet rate increase is just how a monopoly works, and monopoly's are illegal. It seems they certainly should be, and can be sued. I ...

1.5
#789185
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I agree with you completely. I am in Fort Worth, Texas. Charter is the only cable company that serves our area. We don't have cable tv or a home phone by choice because they aren't necessary, but we do have to have Internet. We started out paying $19.99 a month when we...
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#764235
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I am not sure if Comcast is inept, dishonest, if they steal from customers, or all of the aforementioned? To begin, it is impossible to speak to one person. You get transferred from one person to another requiring you to start from your name & address each time. ...
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I didn't like
  • Lies about pricing
#676108
Every *** night, at about 1 - 3 am, when I am trying to watch a movie from Netflix, which I pay for, using my Sony DVD blu-ray player that has built in streaming, the wired internet connection for it is disabled in my router. I have to reboot my router, reboot my DVD...
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Anonymous
Anonymous

Been waiting all afternoon for this install 5 hours plus and now getting musical phone number swap each time I request service . Don't promiss what you can't deliver . I...

1.2
I didn't like
  • Treatment
#627286
Download Allowance "disappears" even when the computer is not online, satellite reception is inconsistent and intermittent, non-existent customer service, and outsourced (Philippines, India, Mexico, Brownsville TX - Mexican's who come over the boarder to work)...
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Anonymous
Anonymous

I have had issues as well. I have been told by multiple internet service providers that they can service us but cannot do it because Hughes net is a monopoly ..they target are...

Anonymous
Josh

having exact same problem and sounds just like your story, tech came out blamed the router, bought brand new router still had problem, tech came out "nothing wrong",worked fin...

#428787
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