Moneygram took my money and refused to pay out to my recipent even though she had two forms of identification a current passport and a driving licence and was told she would need to get a letter from a justice of the peace and also proof of what she would be spending...
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1.0
Moneygram Caro, Michigan
I liked
  • Initial service encounter
I didn't like
  • Not correcting problems
  • Customer service was no help at all
#1105030
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09-26-2016:Account locked since couple months ago due to my forgetting password. tried to resolve the issue for 2 days..gave ALLmy info they needed to reset my account and pass word. They saida code would be sent to my email:From:...
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#926693
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I am supposed to receive my money 7800 kron in karlstad sweden. All Dirketen shops employees keep saying 'We do not have this amount" you have to wait as if i am begging my money. i had to follow them 2 days wasting my time and leaving my work .At the end they advised...
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Moneygram Karlstad, Varmlands Lan
I liked
  • It looks cheap
#882432
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I work at a travel agent that operates Western Union transactions; we require ID for both senders and recipients, and a receiver *must* have a valid transaction number for the payout to go ahead. Clearly that is not the case with this circus. Had a gumtree item...
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1.0
I liked
  • Quickness that it is sent
  • Being royaly screwed
I didn't like
  • Undependable rendering of service
  • Apparent ease of abuse
  • Fraudulent operations
#875261
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The same thing happened to us trying to use Walmart money gram scam today trying to send money to our daughter for her birthday. A mere $200. Really! Google it Walmart Money gram scam yes it's her birthday and yes she's my daughter. I too answered all there invasive...
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I liked
  • Turning them into the better business bereau
I didn't like
  • Rudeness
  • Disrespectful representatives
#699671
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Money never delivered as promised. My wife had traveled home to help her father who passed away on 8/30/2015. I was sending her money to help with the funeral expenses, but the only Moneygram location was 45 minutes to 1 hour away so before sending the money, I called...
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1.0
I liked
  • Turning them into the better business bereau
I didn't like
  • No refund lies lies lies
  • Disrespectful representatives
#692579
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