moneygram goes down regularly at cvs pharmacies in san francisco. in the last couple of years all local agents have left because of ongoing systems problems. cvs is the only one still providing the service, if you can call it that, having spoken to several store...
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Anonymous
Yelena

It looks like the system went down forever. Maybe someone finally filed a lawsuit against the CEO and management?

2.5
I didn't like
  • System down again
#1058159
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We purchased a money order for $75 plus the fee 6 years ago from the local WalMart. We lost the money order and recently found it in. We sent it in to the company, asked for a refund - sending in the original m.o. voided and receipt for it. They did not have to look up...
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offconsumerpissed
off***sumer***ed

I'm very shocked you got any money back for "losing" a money order six years ago.

1.0
I didn't like
  • Overcharged processing fee
#1016768
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i had to wait 3 days for moneygram to put their service back on line, when it was up i went to my local cvs to send money to thailand to pay for airline tickets . i had already called moneygram on their posted customer service phone #, of course no one answered, so i...
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2.9
#1003318
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12/29/16 Scenario Last Night 12/28/16: This NIGHTMARE began last night when I visited two separate CVS locations in Clawson, MI to receive expected money. Problems: One location no longer had these services, the other kiosk was down. I called customer service and was...
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I didn't like
  • Customer service not informed of loss locations
#982235
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I sent my son money from Illinois to Michigan and he was not able to receive it. I contacted MoneyGram by phone and given the round around so I went back to Walmart where I sent it from. After Walmart made call to Moneyed ram I was given the phone. The questions I was...
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1.0
Caro, Michigan
I liked
  • Turning them into the better business bereau
I didn't like
  • Them or attutude
#978390
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09-26-2016:Account locked since couple months ago due to my forgetting password. tried to resolve the issue for 2 days..gave ALLmy info they needed to reset my account and pass word. They saida code would be sent to my email:From:...
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#926693
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I sent a MoneyGram (MG) in theamount of $1500 from the WalMart located at 3300 Crain Hwy in Bowie, MD to Jimmie A. Skipwith in Riverdale, GA. on 4/8/2016. I got a message from Jimmie's mother saying that I needed to call MG. I did and the MG person began to ask...
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1.8
I liked
  • Turning them into the better business bereau
I didn't like
  • Stop the constant review
#921556
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They took $3375 (+$137 fee) CASH, told me it would be available to the receiver in ten minutes. When the receiver showed up they told him to tell me to call them. I did. After ten minutes on hold and two managers and lots of questions, they said I needed to return to...
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1.0
Dawson, Yukon Territory
I didn't like
  • Moneygram stole from me
#883248
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I work at a travel agent that operates Western Union transactions; we require ID for both senders and recipients, and a receiver *must* have a valid transaction number for the payout to go ahead. Clearly that is not the case with this circus. Had a gumtree item...
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1.0
I liked
  • Quickness that it is sent
  • Being royaly screwed
I didn't like
  • Apparent ease of abuse
  • Undependable rendering of service
  • Fraudulent operations
#875261
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I spent over a half hour on the phone talking to someone trying to get back my money for a money order that is lost. They told me it is going to cost me $18.00 to do it I said that was unexceptionable its not my fault its lost in the mail. Then he said he could make it...
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2.0
I didn't like
  • Refund fee should be waved
#786367
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