I have been regularly sending money to my family back in India since last few years. I find money transfer operators like Western Union & MoneyGram and banks like Westpac expensive due to high fees and hidden FX Spreads. The recipient invariably gets much lesser than...
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5.0
#1148029
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After using clearXchange for over a year with few issues, it forced me to update to using the Zelle App. When I tried setting it up it said there was a problem AFTER supplying all of my financial info (debit card info). I had orignally started using CHASE quickPay and...
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1.0
I didn't like
  • Service did not work
#1131004
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WB21 is a fintech that promises to make you life easier on the field of money transferirng!! The issue is: you can easily fund your account on many differente currencies but once you need transfer your money for someone, let´s say a familiy member or a vendor, you...
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1.0
I liked
  • Idea
I didn't like
  • Being robbed
#1116639
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One of the worst experiences I had while sending money was with Remitly. It has been one year now, but the recipient has not yet received the money. I have called Remitly more than 100 times I guess, but they will always say that they are working on it. They never...
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1.0
I liked
  • Bizarre and misleading
I didn't like
  • Customer dis-service
  • Unable to deliver on promise
  • Irresponsiblity
#1042351
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I have had the worst experience with Remitly. I needed to send money to India before end of the Friday, Feb 24th 2017. I checked their wesbite and made a transaction on Monday 20th Feb 2017 and on the transaction History, the money available date shows as Feb 24, 2017...
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1.5
I didn't like
  • No help for emergency situations
  • Unable to deliver on promise
  • Policy on reversal
#1013380
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ClearXchange - Worse Funds Exchange Program Ever
Different people twice tried to send me funds via ClearXChange. Each time, I was asked to register, and then the link said my CapitalOne bank was a partner, and then the next link crashed -- every time. So I tried a different browser. This time the link went to...
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Anonymous
Anonymous

How did you get the money? I'm having these issue.

1.0
I didn't like
  • Website offered no help
  • Service did not work
#993343
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After creating a ClearXchange account and following all the directions as to having money transferred from USBank to my Credit Union, the money still has not arrived at the Credit Union. The funds were extracted from the original account and a message from ClearXchange...
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2.0
#950843
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I hate this new money transfer system. I've waited two full business weeks to receive money after registering for the new account... and I still have NO money. I called their 800 number to inquire about the issue and was told the sender has to call in to figure out...
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Anonymous
Anonymous

Yeah, Capital One sucks. They break what wasn't broken, & now it sucks. Looking for a new bank.

Anonymous
Anonymous

Wow, I'm having the same issues & it's getting to the point that I'll be telling Capital One to shove their bank. I'm searching elsewhere.

Clarksburg, Maryland
#949086
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Waited 3 business days (1 more than the required 2) for my test transactions to verify my bank account, and called customer service when they hadn't arrived. I was told to wait another day and call my bank, that the issue had never happened to them and that it would be...
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1.0
I didn't like
  • Customer service
  • It takes forever
#940442
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Totally Agree Telecheck sucks and does not have a person review issues to determine if they are legitimate or not - I'm 47 years old with over 750 credit score and they declined me sending a payment to my daughter through Walmart - without providing a reason. Called...
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Anonymous
Anonymous

Still not resolved ...

Anonymous
Anonymous

I was incorrect about check payment.

I didn't like
  • Inability to tell me why it was declined
  • System
  • Total lack of customer service
#778629
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