This company has an excellent platform for moving and transferring money around. Their technology is right up there. The problem is all the bureaucrats working there who insist on check after check, hold after hold, verification after verification. First thing I tried...
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Payoneer
Payoneer
Payoneer Verified Representative

Hi there, My name is Melisa and I’m a Community Manager at Payoneer. First of all, we’re really sorry to read about your recent experience. We’re taking it very seriously and ...

2.7
I liked
  • Technology and fees
I didn't like
  • Customer service
  • Bureaucracy
  • Delays
#1342971
I recently transferred a sum of $4070 from WB21 to Xapo. I contacted WB21 to effect transaction and provide proof thereof to me as a client after wards. I have huge problem with WB21, the money was held more than 2 months and counting without any substantial proof of...
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1.0
I didn't like
  • Rudeness of the contact centre
#1325574
Reply to reviews
I called - was on hold for 50 minutes, got transferred twice, held another several minutes and each person I talked to was completely unable and unwilling to help me. My debit card expired two months ago and because I no longer have the card, they couldn't reactivate...
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1.0
I didn't like
  • Customer service
  • Rudeness of customer service reps
  • Lack of help
#1308279
Reply to reviews
friday 29 june 2018 - compliance team - wring information 30 june saturday - wrong status + wrong emails sent 1-4 july - various people couldn't help - no one senior available - gaurav most senior cover? called again - he was talking call ? confuse supervisor or agent...
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Remit2India
Remit2India
Remit2India Verified Representative

Hi, the provided documents were incomplete which delayed the overall processing of the transaction. We would like to inform you that your transaction was processed on July 03,...

Remit2India
Remit2India
Remit2India Verified Representative

Hi, we regret the inconvenience caused and request you to please share your Remit2India customer ID at info@remit2india.com so that we can look into the issue. We assure you t...

1.0
#1295677
Let me start by saying that I've used this dreaded company for over 5 years now, (was just complacent to find someone else, thought why fix it when it ain't broken). So here it is these guys suck @ whatever they do. Recent Experience : Tried to send money a...
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Remit2India
Remit2India
Remit2India Verified Representative

Hi Andy, we would like to inform you that our team has shared a resolution on the issue you were facing on our website, to your registered email ID. Request you to please refe...

Remit2India
Remit2India
Remit2India Verified Representative

Hi, we regret the inconvenience caused and request you to please share your Remit2India customer ID at info@remit2india.com so that we can look into the issue. For an instant ...

1.0
I didn't like
  • Npt
#1262633
On 3/7/2018 I have requested an outgoing wire request numbered 180017626675 at iAccount plataform. iAccount has changed without my consent the message to the receiver. With that change the beneficary name on the message was excluded along with other important...
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2.5
I liked
  • Easy to use
I didn't like
  • Costumer service once a big problem happened
#1241032
Reply to reviews
This is my second Review on the same company. I have initially funded my account and then have tried to move out the cash to pay vendors. All the withdrawals I have requested took a long time. Not one week or two. I mean months. I have now a pending transaction on the...
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Anonymous
Ted

Scam bank

Anonymous
Ravemax1957

I have the same problem. I have ordered a wire transfer on August 22, 2017 and they didn't send until today. It's easy ro be a billionaire getting the funds of third parties.

2.0
I liked
  • Simple to set an account
I didn't like
  • Not reliable to take your cash out
#1172578
Reply to reviews
I have been regularly sending money to my family back in India since last few years. I find money transfer operators like Western Union & MoneyGram and banks like Westpac expensive due to high fees and hidden FX Spreads. The recipient invariably gets much lesser than...
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Anonymous
Anonymous

Yes, InstaRem gives great exchange rates. Their Zero-Margin FX Rate saves us a fortune. Also, they give a Best Transfer Amount Guarantee.

5.0
#1148029
Reply to reviews
After using clearXchange for over a year with few issues, it forced me to update to using the Zelle App. When I tried setting it up it said there was a problem AFTER supplying all of my financial info (debit card info). I had orignally started using CHASE quickPay and...
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1.0
I didn't like
  • Service did not work
#1131004
Reply to reviews
WB21 is a fintech that promises to make you life easier on the field of money transferirng!! The issue is: you can easily fund your account on many differente currencies but once you need transfer your money for someone, let´s say a familiy member or a vendor, you...
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Anonymous
Ravemax1957

I agree. I have the same problem since August 22,2017 to transfer USD100.000. It's easy to be a billionaire held the funds of the third parties

Anonymous
GDjrSilva

Did you get your money back?

1.4
I liked
  • Idea
I didn't like
  • Being robbed
#1116639
Reply to reviews