I see lots of complaints about Modlily and everyone is frustrated and given up on their refunds. Report them ladies! Report them everywhere they advertise in the U.S. - Facebook, Amazon, Paypal, BBB. They're not going to stop - we're going to have to stop this thieving...
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Anonymous
Anonymous

I'm experencing the same thing I order one dress and they charge me for two. The dresses are to to small like 3-4 sizes too small and the material is cheap it look like linen ...

1.0
I didn't like
  • Hassell getting my money back
  • Returns procedure
#1040043
Reply to reviews
Not like the picture ads. Sizes were marked wrong, got two of the exact same thing. The package said it was a dress, actually it was 2 swimsuits. Package came from some place in China. Did not have any paperwork. No instructions for a return. Package did not even say...
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Anonymous
pam Alexander

Don't fit Not even close to sizes I ordered

Anonymous
Phyll

same thing, swimsuit came, wrong size and not as shown. took over a month, there is no invoice or contact info to return. somewhere in china is right. buyer beware. i paid th...

1.2
I didn't like
  • Shipped a month late wrong order and sizes
#1004722
Reply to reviews
This company will try to get you to believe you are buying something that costs much more for a discount. What you receive is not only available from many venders in China, but they are cheap quality garments. The sizing is crazy....you must order much larger than you...
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Anonymous
Jedesomma

I was asked if my issue was resolved. Well..... there is no such thing as a fair resolution with is company. I received 20.00 for a refund of my Purchase of 53.00. I would no...

1.2
#1004699
Reply to reviews
Did express shipping! No order to be seen!! Invalid tracking number!!! Would not recommend this to anyone. No phone number to reach anyone! The product we ordered has not been received or his failed be sent because I have received the wrong shipping or tracking number...
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Anonymous
Anonymous

Same for me-money taken, no product to be found. Going straight to state sttorney general to file complaint. P. S. Same for Kerinique!!!!

1.0
I didn't like
  • I never got my order
#990969
Reply to reviews
Modlily - DON'T SHOP HERE
Modlily - DON'T SHOP HERE
Modlily - DON'T SHOP HERE
Won't refund money. Clothes don't look like photos on website AT ALL (see my photo below of website image and actual product). In China, so costs too much to send back. Waste of $100. Run-- don't buy here!!! No customer service, will offer in store credit of 40% of...
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Anonymous
Not buying from here

That top you got looks like a potato sack with spray paint. Definitely not like the online picture.

Anonymous
Anonymous

They gave me $6 back. Whoo hoo. Not thrilled. This top was $29. Considering it was the WRONG top, $6 is an insult. Beware, be warned, and be shopping elsewhere!!!

1.6
I liked
  • Variety of clothes
I didn't like
  • No refund
  • Very poor quality
  • Items look different than website photos
#981609
Reply to reviews
No clothes no money back. Who do I call for a investigation into this so called company? I am out $80.00 and no gift for my daughter in law.i have seen all the complaints and am sorry i didn't see them before I ordered. How is this happening? Why are they not shut...
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Anonymous
Anonymous

Worst "so-called company "I ever dealt with. It has become my personal mission to shut them down. I am all over their facebook page and I don't care who knows!

1.0
I didn't like
  • Being deceived
  • No phone number to call
#974907
Reply to reviews
Took seven weeks to get a doll sized shirt that looks like *** and is made with terrible quality, buttons falling off. Tried to resolve through paypal, they said I have to ship back. It would have cost me $2 more than the piece of *** "shirt" that wouldn't fit a...
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1.0
#965655
Reply to reviews
Clothes finally arrived after about 4 weeks (my card was charged immediately upon ordering...) and when the items did arrive, they were two sizes too small, even though I had anticipated they would run small and ordered up. The sleeve length was so short on the jacket...
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1.7
I didn't like
  • Your refund is only 60 percent minus shipping so you owe them
  • Return policy requires you to pay shipping both ways to china
  • Customer services chat was rude
#953844
Reply to reviews