I have been trying to return this very blouse to MODLILY for 2 days. The site is still processing (29 hours and counting of that spinning wheel!) my request to get a return number for this $29.00 blouse. If you submit a partial refund they reply to your request...
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1.0
I didn't like
  • Refunds difficult to nonexistent
  • No customer service number
  • Poor quality and deceptive sizing
#1146049
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Modlily - DON'T SHOP HERE
Modlily - DON'T SHOP HERE
Modlily - DON'T SHOP HERE
Won't refund money. Clothes don't look like photos on website AT ALL (see my photo below of website image and actual product). In China, so costs too much to send back. Waste of $100. Run-- don't buy here!!! No customer service, will offer in store credit of 40% of...
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Anonymous
Not buying from here

That top you got looks like a potato sack with spray paint. Definitely not like the online picture.

Anonymous
Anonymous

They gave me $6 back. Whoo hoo. Not thrilled. This top was $29. Considering it was the WRONG top, $6 is an insult. Beware, be warned, and be shopping elsewhere!!!

1.6
I liked
  • Variety of clothes
I didn't like
  • No refund
  • Very poor quality
  • Items look different than website photos
#981609
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I have a closet full of XL and 1X clothes. I wear a 16 - sometimes an 18 because my bustline is a 46C. I knew the clothes ran small so I sized up to a 3X, but evidently the model in the picture is a child, because there's no way these clothes are designed for an...
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I didn't like
  • Wasting my money
  • Clothes are mis-sized
#973124
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Wrong merchandise and unresponsive resolution from Modlily
Just as others have stated, I should have read reviews first. I am so disappointed and frustrated with this joke of a company. However, I have filed a complaint with PayPal so hope they can help me. I will NEVER order from them again and neither should you. My first...
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1.0
I didn't like
  • Sizes are completely off
  • No refund
#966381
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Order was placed 10/15/16, my credit card was charged, but 14 days later and my items still have not been received. I can not contact the company by phone and their website says "live chat" is available, which is a total lie. I was sucked in by the cute dresses, which...
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Anonymous
Anonymous

Finally received my two dresses...sizing is SO SMALL, I ordered Larges, but in actuality they are X-Small...and since they come from China, I will not pay to ship back. I am m...

Anonymous
Anonymous

I will never order from them again. I still have not received my dress ordered 10/10/16 and I didn't know I was ordering from China.

1.0
I didn't like
  • Never received my order
#945851
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I am kicking myself for falling for the cheap prices and what look to be cute products. This is absolutely the worst company and biggest rip off online, from the exceptionally long shipping time, receiving a cheap product that didn't fit and trying to get an address...
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#922943
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I ordered two swimsuits, both size large. One fit, the other did not. I have been going back and forth with the company advising them I will pay shipping and handling to return the item for a full refund. They keep telling me I ordered the wrong size and they cannot...
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1.0
Sheffield Lake, Ohio
I didn't like
  • I can not rate this company because they are bad
  • Will not refund for ill fitting bathing suit
#914410
Reply to reviews

I asked for a refund. Here's what they told me: On Thu, Aug 11, 2016 at 1:13 AM, service modlily wrote: How about we apply 15% refund for the trouble to you and you can sell it or send it to someone who can wear, ok? if you return the item, it will take a long time to...
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Anonymous
Anonymous

This is really bad news! I had a feeling when my bank blocked the purchase that something was up. I really wanted the 3 bathing suits I ordered, paid extra for shipping beca...

1.1
I didn't like
  • Not being allowed to return the unwearable items
#900716
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Absolue worst "company" ever!!!!! Buyer beware! This company is a total ripoff. I ordered several items according to their US size chart. It's a joke. Items won't even fit my daughter who weres size 3 and smalls...I ordered medium blouses. They were very...
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1.0
I liked
  • Cheap
I didn't like
  • Customer service
  • Return policy
#891819
Reply to reviews
I ordered 2 swimsuits and one is too small and 1 doesn't fit right. I used the sizing chart with no luck. So far I have sent 4 emails asking for an address to return and they have not sent it. They offered 15% return and I sell them myself. Then they offered 60% return...
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1.5
I liked
  • That its cheap
I didn't like
  • Sizes are not accurate
  • I can not rate this company because they are bad
  • Lack of customer service representative when asked
#889516
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