I ordered over $160 worth of cloths from this company. I was very careful to order the correct size, and I even order items larger because Asian companies run small. Despite all this most of the cloths were far too small, and really bad quality. One shirt had the...
Read more
2.2
I liked
  • That its cheap
I didn't like
  • Sizes are completely off
  • Bad return policy
  • Really bad quality
#742308
Reply to reviews
Modlily - Sizes are way off and they ignore you.
I ordered my wife a jacket from ModLily .com in a 3XL and when it arrived, a week longer than promised, it barely fit my daughter who wears a medium. I went back to the site and checked the size chart and product thinking maybe I had bought a child's size but it was an...
Read more
Anonymous
Anonymous

I just ordered pajamas from them and it's been a week and it still hasn't come. And after reading all of these terrible reviews I'm kinda nervous to see what actually comes in...

1.0
I didn't like
  • Lies
  • Processing time for order
#724078
Reply to reviews
I have been submitting tickets for over a week with no assistance. Becaise thier shipping too over 3 weeks with the WORST tracking system ever, I had to purchase similar items locally for the costuming on which I was working. The show had opeoned and we still had...
Read more
1.0
I liked
  • Look of clothes on ad
I didn't like
  • Delivery tracking service
  • Return system
  • Processing time for order
#713761
Reply to reviews
I purchased an item from them. I got a confirmation that my purchase went thru, then another email saying the transaction was interrupted. So I reordered and then I received 2 items, paid for 2 items, which looked nothing like the picture, was of inferior quality...
Read more
Anonymous
Anonymous

I bought a dress for my boyfriend birthday. It's going to be a month and still didn't receive it.

1.0
I didn't like
  • Live chat support
  • Quality of products
#708530
Reply to reviews
Modlily - Damaged goods delivered and won't get money back. Awful company
Out of 3 dresses ordered 2 of them have been delivered with holes in them. I accepted a discount for one but the second one the damage was so back it might as well go straight in the bin. Have attempted to deal with customer service and all they want is me to pay out...
Read more
Anonymous
Anonymous

After weeks of emails back and forth I finally had a full refund WITHOUT having to pay postage and return the damaged dress. Lesson learnt - never deal with Modily!

1.2
Broughton, England
I didn't like
  • Customer service
  • Product quality
#703370
Reply to reviews