Elite Phones And Computers - Awful service, moth-long delays, attempts to charge extra
Elite Phones And Computers - Awful service, moth-long delays, attempts to charge extra
I have just resolved a month-long battle to get my (partially) repaired phone returned. • I accepted Elite’s quote for repair on 03/11 and on 04/11 delivered it to the local UPS agent personally as I did not want to be without my phone for too long • Elite took...
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1.0
I liked
  • Original quote
I didn't like
  • Tried to charge more
  • Communications
  • Service
#967096
Reply to reviews
If only i had read the reviews first here and NOT on their website. I was just about to send my Samsung note back to them in order for them to replace with a new phone ( as per the claim ) . I will NOT bother now. These people have no morals. They are rude and work a...
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Anonymous
yetanothernotveryelitescam

Exactly the same scam..they upped the price of the repair, charged me twice for the deposit. Lost the phone.. claimed after 3 attempts UPS claims compensation then sent me 3rd...

1.0
I didn't like
  • Bad customer service
  • No one to talk to
  • Just after your money
#931308
Reply to reviews
I sent my phone of in the hopes that the company could fix it as they said they could giving me a quote of £47.50. I then paid a deposit of £17.50 and waited. I then recieved an email telling me they couldn't fix it so i phone up and ask what the procedure is from this...
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1.0
Elite Phones And Computers Saltburn-By-The-Sea, Redcar And Cleveland
I didn't like
  • Just a straight up rip off
  • Failed to repair my phone
  • Tried to take more money from me
#797352
Reply to reviews
Started a facebook group to coordinate resistance against these people go on facebook and search for 'EPAC Victims Support' as I do not think this review will be posted if I include the URL BASICALLY AVOID if you value your device and money. The way they seem to make...
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drsouthall
drsouthall

Join EPAC Victims Support at https://www.facebook.com/groups/EPAC.Victims.Support/ a group co-ordinating resistance against Elite Phones And Computers Ltd - get advice and sup...

1.0
Elite Phones And Computers Chester, Cheshire
I didn't like
  • Lies and extremely bad service
#696501
Reply to reviews
Phone was picked up sooner then they told me, but I am very mad about the price that I paid, as the person that I was talking to told me one price, then I paid for delivery and asked how much it will be in total and they were keep racing the price up till I told them...
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Skyler123
Skyler123

I've just spoken to http://www.actionfraud.police.uk/support-and-prevention/ive-been-a-victim-of-fraud about this company, they have asked that I ask anyone else who has been ...

Elite Phones And Computers Crawley, West Sussex
I liked
  • Phone is fixed
I didn't like
  • Over charged me i got email proves
#603584
Reply to reviews
I do not recommend this service to anybody. It was the worst service I had ever experienced. My mobile broke few days before I had to be admitted to hospital, so I desperately looked for a fast repair. On the phone they promised to repair it within 48 hours. I asked...
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This company is run by fraudulent crooks. I sent my Macbook pro in to them after it crashed two weeks ago. I was in a rush and stupidly did not read their online reviews first. (If you haven't read them, make sure you check them out - not just on this site, but also on...
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Anonymous
Anonymous

I also am being held to ransom but for 2 mobiles. Trading standards are also dealing with it as well. Anyone reading this DO NOT USE ELITE PHONES AND COMPUTERS EVER!

Similar experience to others. Asked for online quote to replace the screen of my Samsung Galaxy S4. Was quoted £147.50 and this would have a £17.50 deposit. When you get the e-mail invoice it is riddled with spelling mistakes / bad English, completely unprofessional...
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#483259
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