They have gone up on my bill at least 5 times since I have been a customer. They send these updates for contract change but states your bill want be affected but that's a lie. They tell you the boxes are free and that's a lie. They take away channels without telling...
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1.5
I liked
  • Great choice of channels
I didn't like
  • Pricing
#1048672
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i got my service thru att when ispeak to a guy he toll me I was in line to get a 300 dollar gift card now I talk to another representive about it now she is telling me im not getting one beacause of the time I got my service that's not right is not my fault u got...
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4.3
I didn't like
  • Ur costumer service
  • Poor customer service
#1035260
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Bought 4k TV and had to upgrade equipment. Was given a cost of around $500, and was told if I would sign a two year contract the charges would be discounted. After about six months the discounts disappeared; my bill went up $40 per mo. Direct TV refused to accommodate...
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1.6
I liked
  • Product
I didn't like
  • Company integrity
#985327
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Since AT&T bought Direct TV, everything has gone to *** in a hand basket. I may end up in the hospital before multiple issues are resolved. Every time I call, it takes a minimum of one to two hours of my time with limited to no result. You can NEVER reach the same...
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1.3
#935389
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I am customer for 8 years and I am a pissed customer from last 4 months.. We upgrade our old Direct TV receivers with new digital receiver and the Dealer signed contract from me and installed system in all my hotel rooms but from the next week of installation my 4...
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2.3
Directv Adair, Iowa
I didn't like
  • I feel lied to and ripped off
#935358
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I had Direct TV and 3 mos. before my contract for 2 yrs. was to expire, I had a problem with my receiver. They came out to replace it and after my contract expired I changed service to a Dish. They sent me a bill for 354.00 for early cancelation. I said I completed my...
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1.1
I didn't like
  • Scam to extend contract
#917590
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In June I received a bill stating I was going to be charged for the NFL package. I call and said I didn't want it. I was charged July and August for the NFL package. In calling and being on the Phone for over 2 hrs. And speaking with 4 people. I did get the NFL package...
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1.2
I liked
  • Choices
  • Nfl ticket
I didn't like
  • Deceptive sales practices
  • Customer service rep
  • Being lied to
#906508
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I just disconnected from your all of your services, over broadband "Man if you are not good at it don't sell it" your service has been down for at least 20 days at a time by the time I get a tech to my house. they fix it and you throttle me back I spent countless hours...
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Directv Neodesha, Kansas
#901327
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Buyer beware!!!! Read the fine print which is also not clear!!! "I've been had" was what I said and had to admit to myself and my wife when I realized that I only had five VIN searches (AFTER they are all used)! This is deceiving!!! I try and make good reasonable,...
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Anonymous
Anonymous

No. This one's on you, 100%... Next time read the fine print. If you're unable to read, or experience difficulty with understanding the words, have a trusted translator help y...

I didn't like
  • Felt like they got me good
  • Made me feel dumb
  • This is not the 1st carfax issue
#764296
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Service worked fine at first, however as the rainy season came on it began to reflect the true quality of the service being received from Direct TV. The only time our satellite TV signal seem to be stable is during good weather. Customer service informed me, it would...
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Anonymous
Anonymous

Ever wonder how DirecTV has 1.5 million customers in Florida if the service is so bad?

1.0
I didn't like
  • Poor
#690508
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