ORDERD FLOWERS FOR VALENTINES DAY NEVER CAME ... CALLED CUSTOMER SERVICE AND TRIED TO CANCLE ORDER. THEY SAID THEY WOULD MAKE A NOTE BUISNESS NOT ANSWERING THE PHONE OR SOME *** LIKE THAT. CALLED BACK 2 HOURS LATER AND TALKED TO SOME OTHER *** THAT SAID THE FLOWERS ARE...
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1.0
#1008742
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For continues three days, I waited for my package to be delivered. For first two days without any bell or knock on the door, I see an email which said we missed you. We tried to deliver but you were not there. I waited whole time and no body came and it said you were...
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1.4
#859273
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I called at 9pm on Mothers Day (delivery was scheduled for saturday or sunday up to 9pm) to see where the delivery was, and was informed it was out for delivery and could not tell me when they would be delivered. It is now two days later and no delivery was ever made....
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mlevkovsy
mlevkovsy

hey there!I totally feel your frustration, not only is it super expensive it's also impossible to get ahold of anybody.Just wanted to let you know there is a better way. I bui...

1.7
I liked
  • Pretty ads on website
  • Flower arrangements
I didn't like
  • Failure to fulfill my order
  • Being lied to
  • No delivery
#845464
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The automated scheduling is set for every two weeks after a long struggle to get it more often than every 4 weeks, as I would always run out and have to spend hours and hours on the phone to set up a delivery. For the last two bi-weekly delivery dates, they have an...
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1.7
I liked
  • Drivers polite and knowledgable
  • Equipment
I didn't like
  • Poor record keeping and no satisfaction with complaints
  • Schedules not within workable boundary of 3 weeks deliveries
  • 45 minutes to an hour wait on phone calls
#776533
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where to start...purchased range and microwave thru employee website...range (oven) did not work out of the box. No parts available either (after paying $185 for expedited warrantee svs to tell me the same). MANY MANY hours later with dozens of reps and on line...
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2.7
I liked
  • Some of the michigan reps
I didn't like
  • Sinful communication
  • Poor record retrieval
#670443
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If there was another option that didn't involve my packages being delivered by UPS that would be A-OKAY for me. This is the third time I have had this issue with my delivery man. I am an adult. I work during the day, and I am also a graduating student. I DO NOT HAVE...
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I didn't like
  • Driver lied about delivery attempt
  • Incorrect delivery times given
#628830
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sent a document for next day delivery by ups and my package was delivered to the wrong address. It was delivered to Kansas City, Mo. instead of Parkville, Mo. How can you get one from the other are these people illiterate or What? Will I get my money back or not,...
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1.0
I didn't like
  • Delayed delivery
#628664
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I questioned if I would ever go to UPS after they lost 1 of 3 packages sent to me. Unfortunately the $1000 value of the package wasn't insured so I was out money. Fast forward 2 months, and I send a package next day ($ 133 cost). I insured it for $1000 and give...
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Anonymous
Anonymous

When ups starts paying for drivers cell phones, drivers will start calling.

2.0
#540794
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