Employed somebody to be in my unmanned warehouse for the full day today as shipment was showing a delivery date of today on their tracking webpage. Finally called Customer (Dis)Service to be told it would not be delivered until tomorrow and the tracking page hadn't...
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1.0
I didn't like
  • Being laughed at by cutomer service
  • Bad customer service
#797828
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First I took the day off to get the item when it got to my home. They called to tell me it will be around 5pm before it would get there. Second there is no lift gate on the truck. The item in the package weights 600lbs. Anyway the truck company acts like its my...
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Bremen, Alabama
#744599
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First, where in the world is the description of freight class on the website? I still haven't found it to find out what I SHOULD have classified my freight as. So, apparently, we classified it at 175, and they re-classified it at 250, which I am disputing. We were...
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1.8
Minster, Ohio
I didn't like
  • Poor online quote engine
  • Inaccurate quote
  • Bad customer service
#667026
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Item was supposed to be shipped 2 days. When it arrived at local dispatch center no one called me. When I called in they scheduled it. When item did not arrive on time in their 4 hour window customer service was rude. They were supposed to call back with status and...
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1.3
I didn't like
  • Missed delivery
  • Shipping process
  • Being lied to
#634771
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