I have been battling with Frontier Communications for the past two months regarding the way they handle their online bill pay. For example, I will make a bill payment through Frontier's website on the day the bill is due (before 5:00pm) and Frontier will post date my...
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3.2
I liked
  • Att uverse
I didn't like
  • Frontier
#1086297
For some reason Frontier has continued to have my email address linked to another account in a separate state. There is no relation between me or my household with the owner of the other account but we continue to be linked to it. I have never been able to actually...
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1.0
I didn't like
  • Throttling
  • Refusal to actually remove me from an unrelated account
  • Poor internet speed
#1027678
Worst experience ever from a Telecommunications company. Bait and Switch on service and quoted price. Was quoted $149 in April for service that took 2 months to be installed due to issues with Verizon merger and was offered a free month of service to help with my...
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Anonymous
Anonymous

These guys constantly send me cards inviting me to the service. The only problem is the service doesn't exist where I live. It's blatantly dishonest. Isn't reputation importan...

FrontierComCares
FrontierComCares
Frontier Communications Verified Representative

Hello. I am very sorry to hear about the experience you have had. We can certainly take a closer look into this billing issue for you. Please send us an email to AskFrontier@f...

2.6
I liked
  • Fios is fairly reliable
  • Have coverage in my area
  • Verizon better
I didn't like
  • Way they mishandled the transition
  • Bait and switch with pricing
  • Being told one thing and delivered another
#905284
Please contact me regarding SLS at: msolare@aol.com This company is a true nightmare, I have filed complaints with almost everyone to no avail, they just keep going. Not quite sure what the government did when they Bailed everyone out, and "fixed" the banks. Nothing...
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Anonymous
Anonymous

not resolved SLS will not answer concerns.Denies receiving any/all documentation/paperwork Delivery confirmation receipt --USPS !!!Despicable company..

Anonymous
Anonymous

SLS has been a nightmare for me.I started with an equity loan from Morgan Stanley and SLS bought the loan, things have been as mess since. I've always aid extra amount for my ...

I didn't like
  • All dealings
#898295
Reply to reviews
SLS took over the servicing of our E*Trade HELOC in Feb 2015. The HELOC was coming due in July. I had been working to refinance the mortgage to absorb the HELOC balance. All correspondence that I've received from SLS since Feb 2015 have reflected "Maturity Date...
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I didn't like
  • Communication
  • Service
  • Quality of info provided
#655506
Reply to reviews