I signed up for direct deposit on 7/22/16 and was told my social security check would be loaded on the 7/28/16. When it was time to unload the rushcard ,my funds were not there.please help.Corneilsha Malcom 1347 856 3126 or 1 347 546 9475.I never had a problem with...
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Anonymous
Anonymous

THIS IS A COMPLAINT FORUM NOT A RUSH CARD SITE TAKE ALL YOUR INFO OFF OF HERE ASAP.

5.0
I liked
  • Service
I didn't like
  • Money not being loaded
#890230
Reply to reviews
I have had a pending authorization that was canceled from Amazon that I personally canceled after 30 mins of placing a order and they are holding the money even tho I have given them all the information that they asked for. Such as My card information, signatures from...
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Brodhead, Wisconsin
I liked
  • Direct deposit
  • Easy online access to account
  • Getting money early
I didn't like
  • Bad very bad customer service
  • Money being taken out of my account
  • Outcome
#730140
Reply to reviews
Good Afternoon, I have been a rushcard customer for over 3 years now and i will say i have not had that many problems until now. Since the reported problems from 10/12/15, 1. my direct deposit has been late, 2. Money has been taken off my card, 3. I have pending...
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Anonymous
Anonymous

I used my rush card to pay my light bill then an hour later my card got charged again for the same amount. I called the light company only to find out that they only received ...

1.0
I liked
  • Getting money early
I didn't like
  • Bad very bad customer service
  • Withholding money
  • No deposit has been made
#729572
Reply to reviews
I was charged $34.44 six times, yesterday I was charged $80.00 saying I bought something online but they won't give me access to my card to do anything. I talked to someone days ago and shes said they do not have access to the account information so what is the point...
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1.0
I didn't like
  • Being lied to
  • No one available in customer service
  • Bad very bad customer service
#720366
Reply to reviews
This is so sad and ridiculous. Russell Simmons has money so why steal from everyday, hard working people. The least that he could do is answer the phone calls. I have been a customer of Rushcard since 2008 and you knew from the beginning what your plans were . The...
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1.0
I liked
  • Two day early check
I didn't like
  • Inability to communicate with live agent
#720261
Reply to reviews
I have not been able too access my funds or rusgoals for days now i also cannot get any one on the phone to find out whats going on i need some answers some one tell me somethin from rushcard. i have been waitng and stil os of today i have not had any answers I am...
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1.0
I didn't like
  • Being lied to
  • No one available in customer service
  • No deposit has been made
#719234
Reply to reviews
Rushcard - Has Russell Simmons ran off with our money?!?!????
I have been a Rushcard cardholder since 2005. A couple months ago I called to dispute some unarthorized charges on my card. It took 28 days for me to get a new card after some mistakes on Rushcard's CSR end. Now after an "update" to their system, I have not been able...
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1.2
#718827
Reply to reviews
Please call 646-679-4928 to speak with a live agent. I just spoke with someone, he assured me the deposit posting issue will be resolved later today. The rep I spoke with couldn't give an exact time, just later today. My pay day is the 15th, should have had access...
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Anonymous
Bigpants

Need to talk to some one live

Anonymous
Kenny

Need to talk to alive person

I didn't like
  • Not receiving my direct deposit when i was supposed to
  • no one is answering the phones to reassure us as consumers
  • No deposit has been made
#716498
Reply to reviews
Look here my early deposit was suppose to went in Tuesday afternoon. It is now Wednesday morning and yet still nothing. Thursday is my regular deposit day. So if I do not receive my $800+ by tomorrow. I'm taking legal action against Rushcard and Metabank. This is...
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Anonymous
Anonymous

BEEN TRYING TO CALL THEM ALL FREAKING MORNING...WONDERING WHERE MY DEPOSIT IS AT...PHONE JUST KEEP RANGING AND NOW WHERE ANSWERING...WHERE IS MY FREAKING MONEY...THIS IS THE L...

Anonymous
Anonymous

Wtf is going on. My deposit is normally made on tuesdays. Where is my money rushcard?

1.0
I didn't like
  • Security measures
  • Outcome
  • Bad very bad customer service
#716125
Reply to reviews
RushCard did maintenance on their system and took everyone's money. No one has access to their money for the past 2 days. Customer Service is not taking and calls and online support is not available or working. This is very unprofessional to have millions of card...
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Anonymous
Anonymous

This is unprofessional!!!!! I'm a single mom of 2 taking care my parent that has cancer living on a fixed income.. My payroll was deposited yesterday afternoon and I never got...

Anonymous
Anonymous

I AM EXTREMELY ANGRY AND THIS IS SUPER UNPROFESSIONAL AND I WILL BE REPORTING THIS TO THE BBB. I NEED MY FUND RELEASED AND THIS COMPANY IS NO WHERE TO BE FOUND. THIS IS A MESS...

1.0
I didn't like
  • no one is answering the phones to reassure us as consumers
  • Unprofessional
#715405
Reply to reviews