Simply put I was lied too... I came in today and spoke with one of your female service advisors. I told her to check a severe vibration in my steering wheel. I purchased the Nitto tires and several other sets for my Tundra in the past as well as high performance tires...
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BSRO Social
BSRO Social

We know that your time is valuable and we'd like to ensure that this is addressed. Please feel welcome to email us at socialcare@bfrc.com with these details and your contact i...

1.0
#1020440
Reply to reviews
I said to the gentleman at the counter, "My family and I are going on vacation, can you check the car before we leave". It took a little convincing but i finally said yes to just south of a $900 worth of repairs" on our Honda Odyssey. I know !!! it was a lot of money...
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BSRO Social
BSRO Social

Hello, thank you for making us aware of this experience. We definitely want to look into this for you. Please email us at socialcare@bfrc.com so that we can further assist. We...

1.0
I didn't like
  • Still have problem
  • Failed to perform services
  • Poor service
#944959
Reply to reviews
"Under-inflated tires tend to show wear on the outside edges of the tread." This is a quote from a tire company site, and I have found other sources that say the same. After getting my tires rotated and alignment checked (supposedly) at our local Tires Plus in...
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BSRO Social
BSRO Social

Hello, thank you for bringing this to our attention. We'd like to address this for you. Please email us at socialcare@bfrc.com so that we can further assist. We appreciate you...

1.0
Tires Plus Minden, Nevada
I didn't like
  • Being fooled by mechanics
#940412
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Tires Plus on Ft. CROOK Road should be your first clue that this place is not honest. My son, went in about three weeks ago for a bargain oil change. They came back and said, we suspect an oil leak. We can test it for $40. After letting the dye run a couple days, my...
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BSRO Social
BSRO Social

Hello,Thank you for bringing this to our attention. We understand your concerns with the recommendations provided to your son. We take matters like this seriously and would li...

1.7
I didn't like
  • May not have even changed the oil
  • Mislead my son
  • Misdiagnosed the problem
#816976
Reply to reviews