Recently bough a mattress there. Was told it has memory foam infused. I purchased it ..IT DOES NOT! Turns out its just plain mattaress foam. No pressure relief! I was also not informed that the 120 day sleep trial guarantee does not apply to mattresses under $1000. I...
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1.4
#1316495
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Background: product ordered from AdventFit was not as described, purchased through Shopify. Issue: Unable to reach AdventFit, domain is not working and emails all bounceback. Shopify's response to my request for a refund is to call my bank and have me deal with it....
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Anonymous
Anonymous

And you expected Shopify to do what? If you went to a brick & mortar store and was ripped off, would you call the leasing company or would you do what smart people do, call th...

Anonymous
Kay W

I had a si.ilar issue with this Oscar@adventfit.Except the other website was journeywatchco.comI ordered goods and the next day the site had compketely vanished.I handled my t...

1.0
I didn't like
  • I will never use again
  • Customer service unable to offer solutions
#1195835
Reply to reviews
Shopify - NO product, NO communication
Shopify - NO product, NO communication
I have ordered two products through two different companies with shopify and I have received neither. There is also no communication. No reply to emails sent. How are they still getting away with this. I'm unable to shop in shopping centres due to illness, so the...
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Anonymous
Anonymous

I have my own Shopify store and I answer emails within one hour of receiving them. I would never, ever leave a customer unsatisfied. Shopify is ripping people off in a differe...

#974892
Reply to reviews
Homeadvisor's reply to:

It appears you have a unclear idea of how our business works. We pre-screen every contractor who enters our network as well as send out leads as soon as we receive them. Unfortunately it appears our business didn't work well for you. If you need assistance please...
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I purchased a husban h501s quadcopter from these guys, it comes from china so I had to wait a month to get it, when I did, it appeared to be a returned box by the way it was taped up and beat up. In any case the controller wouldn't turn on no mater what I tried (I was...
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Gearbest
Gearbest

Dear dougbwgite,Thank you for your message.Please note our policy here: http://www.gearbest.com/about/warranty-and-return.html Due to their nature and intended usage, product ...

2.5
Bishop, California
I liked
  • Price
I didn't like
  • Support
  • Shipping time
  • Defective
#922134
Reply to reviews
I have recently migrated from Magento with some big hope but as soon as we start the website , we are hit with the rude and illogical argument from their payments team. We are using paypal and amazon payments for long time and we never had any issue and but one ***...
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Anonymous
Anonymous

First of all do your research - Stripe is owned by Wells Fargo not Shopify. Stripe has their own rules and is used by other ecommerce platforms like Squarespace. So if they d...

Anonymous
Anonymous

What are you selling? Cos you don't have to use their payments service if you don't want, you can still use paypal and amazon

2.0
I liked
  • Easy to navigate the website
  • Easy to setup
I didn't like
  • Fraud advertisement
  • Customer service and way they handled my store closing
  • No customer service or monitoring
#841382
Reply to reviews
Do NOT buy from this company. Trying to get help on orders that they CHARGE you for but don't send out is pathetic. The website is a circle of getting you know where. *** company that should be shut down!!!! They tell you that your product was sent so you wait and...
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lily2016
lily2016

Dear customer,Thank you for your important feedback and for letting us about your experience with us. We very much regret that the issue has occurred and are fully committed t...

1.3
#835474
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They offer free shipping, but add on a handling charge at the last minute after you think you know what your total cost is. By the time you turn down all of the other add ons, put in your billing info, you have spent too long to start over somewhere else, so I paid...
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1.0
I didn't like
  • Bait-and-switch tactics
  • Add ons - handling charge
#773744
Reply to reviews
Shopify, is a very difficult site to navigate through. Nothing is clear the help page isn't really helpful. It was more frustrating than anything. So I closed my store even before I really opened. Also very misleading. Information indicated that you could contact...
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Anonymous
Raj Malhotra

The most disgusting E-Commerce platform I have ever found...you cant make a nested category structure, no I am not talking about Menu also pages with other categories...simply...

1.0
I didn't like
  • How the website worked
#747854
Reply to reviews
I responded to an offer in my email for a 30% off on business checks. On the site I began filling out the necessary info and the software refused to put my business name on the check and continue. No explanation. I called and was told the check I was ordering wouldn't...
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I liked
  • Initial impression
I didn't like
  • Bait-and-switch tactics
#735739
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