Shopify - NO product, NO communication
Shopify - NO product, NO communication
I have ordered two products through two different companies with shopify and I have received neither. There is also no communication. No reply to emails sent. How are they still getting away with this. I'm unable to shop in shopping centres due to illness, so the...
Read more
Anonymous
Anonymous

I have my own Shopify store and I answer emails within one hour of receiving them. I would never, ever leave a customer unsatisfied. Shopify is ripping people off in a differe...

#974892
Reply to reviews
Homeadvisor's reply to:

It appears you have a unclear idea of how our business works. We pre-screen every contractor who enters our network as well as send out leads as soon as we receive them. Unfortunately it appears our business didn't work well for you. If you need assistance please...
Read more
I didn't like
  • Never show up for work or call
  • Rudeness of customer service
  • False leads they charge for
#930556

Resolved

I purchased a husban h501s quadcopter from these guys, it comes from china so I had to wait a month to get it, when I did, it appeared to be a returned box by the way it was taped up and beat up. In any case the controller wouldn't turn on no mater what I tried (I was...
Read more
Gearbest
Gearbest

Dear dougbwgite,Thank you for your message.Please note our policy here: http://www.gearbest.com/about/warranty-and-return.html Due to their nature and intended usage, product ...

2.5
Gearbest Bishop, California
I liked
  • Price
I didn't like
  • Shipping time
  • Support
  • Robot customer service
#922134
Reply to reviews
I have recently migrated from Magento with some big hope but as soon as we start the website , we are hit with the rude and illogical argument from their payments team. We are using paypal and amazon payments for long time and we never had any issue and but one ***...
Read more
Anonymous
Anonymous

First of all do your research - Stripe is owned by Wells Fargo not Shopify. Stripe has their own rules and is used by other ecommerce platforms like Squarespace. So if they d...

Anonymous
Anonymous

What are you selling? Cos you don't have to use their payments service if you don't want, you can still use paypal and amazon

2.0
I liked
  • Easy to navigate the website
  • Easy to setup
I didn't like
  • No customer service or monitoring
  • Being scammed
  • Deceptive payment
#841382
Reply to reviews
Do NOT buy from this company. Trying to get help on orders that they CHARGE you for but don't send out is pathetic. The website is a circle of getting you know where. *** company that should be shut down!!!! They tell you that your product was sent so you wait and...
Read more
lily2016
lily2016

Dear customer,Thank you for your important feedback and for letting us about your experience with us. We very much regret that the issue has occurred and are fully committed t...

1.3
#835474
Reply to reviews
They offer free shipping, but add on a handling charge at the last minute after you think you know what your total cost is. By the time you turn down all of the other add ons, put in your billing info, you have spent too long to start over somewhere else, so I paid...
Read more
1.0
I didn't like
  • Add ons - handling charge
  • Bait-and-switch tactics
#773744
Reply to reviews
Shopify, is a very difficult site to navigate through. Nothing is clear the help page isn't really helpful. It was more frustrating than anything. So I closed my store even before I really opened. Also very misleading. Information indicated that you could contact...
Read more
Anonymous
Raj Malhotra

The most disgusting E-Commerce platform I have ever found...you cant make a nested category structure, no I am not talking about Menu also pages with other categories...simply...

1.0
I didn't like
  • How the website worked
#747854
Reply to reviews
I responded to an offer in my email for a 30% off on business checks. On the site I began filling out the necessary info and the software refused to put my business name on the check and continue. No explanation. I called and was told the check I was ordering wouldn't...
Read more
I liked
  • Initial impression
I didn't like
  • Bait-and-switch tactics
#735739
Reply to reviews
Signed up for a FREE trial, The company I signed up with made a load of promises but never kept any... So I cancelled with them and Closed my Shopify Account.... 3 weeks later I get Charge $48.... So I wrote again saying that I want my Account Closed.... 4 weeks later...
Read more
Anonymous
Anonymous

Had exactly the same problemThought I had solved it but I am still getting billed

1.0
I didn't like
  • Deceptive payment
#727093
Reply to reviews
Shopify says your search engine ranking will be restored after moving from another platform. WRONG! I migrated to Shopify from GoDaddy/Frontpage configuration. I spent 3 months building the new store, following Shopify's instructions for 301 redirects from the old...
Read more
Anonymous
Anonymous

That's strange, the told me I'd have to build them up again

Anonymous
Anonymous

Oh man, wish I had seen this before! Living a nightmare from which I can't awake ;(8 year old viable business is dying on shopify platform, all with the help of their so calle...

2.0
I didn't like
  • Search engine ranking not restored after migration
#724635
Reply to reviews