TO: BILLY JOEL, THE PUBLIC, AND TICKETMASTER TO: CUSTOMER SERVICE; TICKETMASTER I "GOOGLED" TICKETMASTER-AND CLICKED ON WHAT "I THOUGHT WAS TICKETMASTER," HOWEVER, SOMEHOW, "TICKETTRACKER," WAS ABLE TO SELL ME 4 TICKETS THAT THEY HAD PURCHASED FROM A SAM TAYLOR, AND I...
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1.4
I liked
  • Joshua
I didn't like
  • Poor customer service
  • Ignoring my predicament from your employee
  • Fraudulent practices
#841809
Reply to reviews

What a scam this company is. Tickets go on sale and a minute later none are available and they want to blame the promoter but it is funny the number available at ticketmaster sister sites-already 1000s available at expanded prices. Bad automated system for phone...
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1.0
I didn't like
  • Fraudulent practices
  • Shifting blame
#756719
Reply to reviews
Spoke with salesperson about trailer options and availability. Told them to write up paperwork and send to me for authorization. Salesperson then asked for my credit card information to be included in paperwork, I provided number, believing no charges would be made...
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Anonymous
Anonymous

That's one of the most common tactics with these type of dealers. They *** then say it will cost more to get money back in court. That's where they make their profit, that and...

Anonymous
Anonymous

Try a dealership that does not require a deposit!

1.0
I didn't like
  • Mislead me on product availability
  • Charged my credit card without authorization
  • Refuses to refund fraudulent charge
#740090
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They are the worst from the day they sent some lackey out to put a dish in.....arrived at 9am and left at around 9:30 pm. Drilled numerous holes in my house, dug numerous holes in yard for a pole. Finally think its working had to have a new tech with in a month come...
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ExedeBrad
ExedeBrad

Hello. My name is Brad and I'm with Exede's corporate office. I'd like to take a look at this for you to see if I can help get this resolved. If you could, could you please co...

I didn't like
  • Fraudulent product claims
  • Funds deducted without notice
  • Bad installation
#690952
Reply to reviews
WORST COMPANY I'VE EVER DEALT WITH. DO NOT EVER EVER GET INTERNET WITH THESE CROOKS! WE NEVER GOT WHAT WE WERE PROMISED. ALWAYS PAID MORE THAN WHAT WE WERE TOLD. ALWAYS HAD SLOWER SPEEDS THAN WE WERE SUPPOSED TO. WERE NEVER TOLD ALL THE DETAILS WHEN SIGNING UP. THEN...
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Exede.Lindsey
Exede.Lindsey

Hello Anonymous I’m part of a small team at Viasat working to resolve customer issues. , I'd like to look into this situation for you to see how I can assist. Please send your...

1.0
I didn't like
  • Poor speed
  • Very unethical
#686274
Reply to reviews
I have been fighting with Exede since the first month over their data usage. I signed up for 2 years at 20GB and each month I would log into my account only to see it was almost always used up by the middle of the month. So I started tracking inbound and outbound data...
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Anonymous
Anonymous

The same thing is happening to my account. Our data expires after only four or five days! 18GB. Really? We are very conservative data users and pay the ridiculous monthly ...

Anonymous
Anonymous

To other unhappy customers that may have made it this far: I implore us all to contact the Better Business Bureau in order to have Excede investigated. I've already contacted ...

1.2
Exede Sturgis, Michigan
I didn't like
  • Data limit
  • False advertising
#671176
Reply to reviews
I have had this service for 3 days. I reached my 100% data usage within 24 hours - JUST BY TRYING TO LOAD NETFLIX. It is slow and unreliable. I am trying to get out of the contract but they are unreasonable about that. Also they lied about how much data I would...
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ExedeKim
ExedeKim

Hello allisonmedrano, I can certainly understand your frustration with this whole situation. I am a special agent working on the ViaSat Social Media Resolution team and I am h...

1.0
I didn't like
  • Any part of this experience
#577488
Reply to reviews