Rainsoft - Approved to not approved in less than 24 hours
Since making our distributor aware of this complaint, they have been in touch with the customer and have addressed her concerns. We have been assured her gift cards have been mailed and the customer is satisfied and still interested in RainSoft. If you have any...
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#1182087
I was to have a rate change in September 2017 to 6.49, They did not do this, instead it was changed to 9.190 My bill is normally 75.00 a month, I'm sure you can imagine my reaction when i got a 160.00 and a 306.00 electric bill. I called them and they said we cannot go...
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I liked
  • Intro rate
I didn't like
  • When intro rate was done
#1161402
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I was typing at my computer and I hear this loud banging at my door, the way police knock. I looked out the peephole and saw it was a salesman, so I ignored it. So he bangs even louder a second time. I went out to yell at this person and asked for his name. He...
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1.0
#952046
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Rainsoft's reply to:

We have discussed this issue with our distributor in South New Jersey. The distributor has contacted the customer and has gone over the suggested maintenance for his equipment and advised him as to the standard service rates charged to perform said maintenance. It is...
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Bellmawr, New Jersey
#934317
I Received a call from clearview saying my current supplier was being dropped for over charging people & that they would replace them.They told me they would keep their rate at 0.064 and cap theirs at 0 .1099 They told me that I would not hit the 0.1099 and if I...
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I didn't like
  • Lied to
#893157
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Well when I signed up with Clearview Energy I talked to a Lady and she told me that my Rate would be 4.6 and when I recived my Bill it jumped from 4.6 to 9.29 Rate and I just want it taken care of because I am on a fixed income and I cant afford high Rates so could you...
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rollo2016
rollo2016

These companies usually *** you into their service with a low rate that lasts but one year and then sky rockets. You don't say how long you have been with them but you need to...

I liked
  • Customer service rep on phone was quick to address my problems
I didn't like
  • Misleading
  • Responts
#831982
Reply to reviews
West Springfield, MA - My wife and I were both at home when two Clearview salespeople came to the door. We live in an apartment building with a clear "NO SOLICITING" sign, and we'd heard them ringing several of the doorbells downstairs in order to be allowed inside....
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Anonymous
Anonymous

Wow. Not a police officer in the land would fault you if you whooped this guy's you know what! Trying to take your phone was the last straw . He wouldn't dare try that with a ...

I didn't like
  • Intimidation tactics
  • Violation of personal space
  • Aggression
#823506
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Rainsoft's reply to:

We received the following response from our distributor who services Arlington, Texas: We have checked into this information and verified we did do a survey for this customer at our local Home Depot store. At the end of the survey we ask for their personal...
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#815873
Verizon representative told me that I can keep my original unlimited data plan when I upgraded my phone in Oct 2015, and secretly put me into 1G/month data plan and start charging me money for anything above that. I made three phone calls to their customer service to...
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Anonymous
Anonymous

I'm sorry that happened to you. There's definitely a form that can get your plan back considering the circumstances. Sounds like you got assisted by the wrong people. They act...

1.0
I didn't like
  • Dishonest sales and customer service
  • Worst service
  • Lies
#811967
Reply to reviews
I signed up for Verizon Fios, under the classic bait and switch tactic, "I don't know why they told you that premium channels were included in your package, that's not our current promotion. I'm sorry, but we simply can't offer that at this price, but for $xx more..."...
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3.3
Westchester County, New York
I liked
  • Internet speed
I didn't like
  • No resolution to poor service
  • Bait and switch
  • Inability to access account
#761522
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