This business is very sneaky about their charges. Your receipt only shows the total, not the service fee you pay for each ticket or the $14.95 fee you pay for shipping paper tickets and they will not provide you with a print copy of those fees; though they will...
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1.8
I liked
  • Tickets available
I didn't like
  • Service
  • No display of extra fees
  • Customer service hung up on me
#978924
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Bought tickets for TSO got the tickets I though t we had ordered but of course vivid seats lied and when we talked to them they said we agreed to this which we did not. vivid seats td to tell us it watsan upgraded tickets they weren't we were sent tickets that totaled...
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1.1
I didn't like
  • Outrageous price markup
  • Entire experience
#962165
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My daughter bought tickets on the site and accidentally got four to many she called immediately and they will not help her. On tickets that cost $65 they then added over $22 to insure they are delivered by email safely and "not hacked" they also charged an almost $90...
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1.0
Vivid Seats Guthrie, Oklahoma
I didn't like
  • No one answers phone
  • Customer service unhelpful and unapologetic
  • Hidden overcharge
#931743
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Wrong tickets sent to me, the tickets I purchased were Dallas Stars vs. Chicago Blackhawks on February 11 @ 7:30pm. What I got were Washington Capitals vs. Chicago Blackhawks 2 weeks later on a Sunday. i sent in the email to customer service and the reply was, "you...
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Anonymous
Anonymous

If you wish to appear credible, you'll need a picture of your order confirmation as well. Showing a picture of what you received is irrelevant without it.It's obvious you sele...

1.3
I didn't like
  • Customer service reps managers attitude
  • Fees to have tickets emailed
  • Wrong tickets sent
#776089
Reply to reviews
When trying to purchase Justin Bieber tickets, clicking to purchase, ending with tickets for the Who concert instead. Something screwy with the website??? Also not even to mention that the tickets which were $112 each ended up costing $293 for 2 tickets that I don't...
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Anonymous
Anonymous

They might be fake. They have pearl jam tickets available to buy now. According to reputable websites comcast tix, stub hub, and ticketmaster tickets for this same show do not...

Anonymous
Anonymous

The Who tickets instead of JB, sounds liked you dodged a bullet!

I didn't like
  • Vivid seats will not work with you
  • No adjustment for website errors when ordering
#775138
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Horrible !!!! Just because they tell you your being charged US they feel they did their job. I called because I was concerned about interest rate changes. He knew I was concerned I asked 5 times if the amount he was giving me was the amount I would see on my CC because...
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1.0
I didn't like
  • Misrepresentation of sale
  • Misinformation
#736514
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You have to input your credit card info before you have a chance to view the final cost and you have to click that you agree it is a final sale before you review final cost. So you can't move forward to buy the tickets without full itemization and then before you know...
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1.0
#728974
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