My husband and I have been members of Palace Resorts for 13 years. We have only been twice due to the cost of the all-inclusive. This year to stay at Playacar Palace, the rate for 2 people is $ 2,781. This does not include airfare. I have a friend that is not a...
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Anonymous
Anonymous

I have also talked to people that are non members an they get better rates then we do as elite members. That is. Bull ***. I have been thinking about selling my membership al...

Anonymous
Anonymous

Totally agree! We had same experience. We all need to band together to get some kind of compensation. D&T

2.8
I liked
  • Resorts are beautiful
I didn't like
  • Cheat their members by offering better rates to non members
#872444
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I would not purchase a gun from Rural King. They sold me a rifle describing it as having RF85 treatment. When I got home and discovered it did not have that treatment they refused to do a refund because in their words all sales are final. This was 20 hours after the...
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Anonymous
Anonymous

Yeah typically when you buy a firearm you should be aloud to hold it and check it out otherwise I would never buy it if I wasn't aloud to inspect it first. If they didn't allo...

2.5
I liked
  • Salesman
  • Store manger
  • Store manager
I didn't like
  • Corporate customer service
  • Corporate customer service rudeness
  • Return policy on a rural king error
#818692
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Here's what just happened to us as loyal Palace Premier VIP Founder's Members. Clause one (#1) in our contract states clearly that as founders we will have access to all future Palace Resorts. Actually I will quote "and any other Palace Resort that may be acquired in...
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Anonymous
Anonymous

We are also Premier members. When I login to the Premier member website Jamaica is not listed as one of the resorts available for booking. Now I know why. We also would like t...

3.7
I liked
  • Staff at the resorts
I didn't like
  • No attempt to solve my frustrations
  • Misleading sales presentations
  • Inability to contact corporate office
#713310
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BEWARE of the Sales Pitch! Moon Palace is a beautiful resort. The service and amenities are top notch and the staff is extraordinarily helpful. The problem is senior management and the sales department. I am an Diamond member with Palace Premier and Palace Elite and a...
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Anonymous
Anonymous

I am a trial lawyer and have worked on class action cases, I see a lot of fraud and deception here, if you have details maybe you can email me at tim@gambacortalaw.com. You g...

Anonymous
Anonymous

Any updates on this issue? Do Premier Members have any recourse - is there a lawsuit of any kind? This is absolutely ridiculous!

I didn't like
  • Refusal to honor contract
  • Misleading sales presentations
#633158
Reply to reviews
I had paid $5k to upgraded my Premier Palace membership, in total of $16.7k to be able to stay at their La Blanc Resort for one week with an additional deposit of $1k. I called in December 2013 to ask for rates and expiration date of the special week as I had moved a...
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#514886
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