Absolutely disgusting dealership, took a deposit over the phone on a vehicle I had never seen, then when I asked to inspect the car they told me it was still waiting to arrive. I waited and waited and then asked for my 'deposit' back. They refused to refund my money -...
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davidwinsley
davidwinsley

I could not agree with you more, please see the review I've just submitted. Thanks

1.0
I liked
  • Deciding to take them to court
I didn't like
  • Do not respond to emails
  • Poor aftersales
  • Being ripped off
#1007648
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You must have been lucky and picked up one of the decent trade ins some other unfortunate punter handed to them on a plate ( most probably in exchange for one of the junkers the majority of these posts are about) obviously amongst the very large numbers of utter...
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I didn't like
  • No customer service
  • Being ripped off
  • Putting misplaced trust in complete cowboys
#889628
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I brought a Bmw x5 in Febuary and they didn't have the mot cert or service book at that time also I needed a new sat nav disc which I was advised these would be sent out the following week. Surprise suprise 4 months later and nothing after various amounts of emails and...
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Anonymous
Anonymous

Put everything in writing, then you have something to refer to if you choose to go to the small claims court. Saxtons is run by the Austin family.

I didn't like
  • After sales service
  • Lack of after-sales service
  • No customer service
#655939
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Purchased a 2008 Range Rover Vogue SE over the internet as I live in Scotland. I asked the salesman for an honest appraisal of the car before parting with £29,000.00.Told the car was flawless! The car when delivered has a flat battery. AA call no 1). I then drove the...
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Anonymous
Bakerman

I can relate to your experience. Quick to take your money then too busy to take your call. Steer clear!!

Dollar, Scotland
#478305
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