This company is a complete scam. They send you a mini pocket rocket that will not work or will only work for one or two runs before you are having problems. My son took one right on it we had bolts falling out of the clutch area. My handy husband was able to help fix...
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1.0
I didn't like
  • Customer service
  • Sending wrong part intentionally
  • No ca business license
#982777
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My name is Cindy Bennett, I recently purchased a four wheeler for my sons birthday through Minipocketrockets.com. Two days later I received a phone call stating the one I selected for him was out of stock. There wasn't any indication on the website of this being out of...
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Anonymous
Anonymous

I had the same issue . their website doesn't reflect the fact the bike was out of tock. I declined to upgrade and they cancelled out my order and didnt refund my card. I have ...

Anonymous
GuyWithoutABike

I have had a problem like many others have, I still have not received the pocket bike I ordered, what ***

2.6
I liked
  • Variety of products
I didn't like
  • Customer service
  • Shipping
  • Misleading information
#907595
Reply to reviews
Due to many conflicting issues I just chose to cancel my order. The customer service rep was VERY RUDE and this was the response "I received We understand that you are considering contacting your Credit Card Company and opening a dispute on the charges. Before you...
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I didn't like
  • Awful customer service
#885667
Reply to reviews
took shipment of the ATV and the fender was cracked. Followed all of the instructions to report this and 3 weeks later, it is still not resolved. 2 times, we emailed pictures of the damage and all you get is an automated email response that someone will get back to...
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2.4
#836852
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I ordered a pocket rocket, never received a tracking number (site says you will within 24 hrs) I called, they were extremely rude, not just the owner but his employees as well, especially the young girl, I was hung up on 3 times!!! They sent me an email stating my...
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I didn't like
  • Poor product quality
  • Customer service
  • Hanging phone up on customers
#757059
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The ordering process went smooth, and my package shipped and arrived on time. Upon opening the package, I saw nearly ALL the plastics were busted to bits on the floor of the box. Bike worked well for about a week. After that, I began to notice a serious power issue...
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2.0
I didn't like
  • No parts
  • Awful customer service
#749384
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I ordered a seat fairing which online they said was in stock and received a blue fender. my bike has never had a fender and I would never put one on it. anyway after charging me $13 I called and explained the problem and asked about my seat fairing that was ordered and...
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I liked
  • How the customer is always wrong
I didn't like
  • Sending wrong part intentionally
  • No refund on wrong parts sent
  • Hanging phone up on customers
#627770
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I ordered a PocketRocket for Christmas, the package was damaged in shipping. I paid for insurance so I called the company they said they self insure so return the broken seat, they would send another but they won't accept any package they have to sign for. I paid for...
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1.0
I didn't like
  • Customer service
  • No parts
#615896
Reply to reviews