Had trouble with access code so i figured I'd contact customer support. I started with their email which they apparently no longer use since it would never go through. After that, I attempted to file a case online since they recommend it above calling. I tried to file...
Read more
1.8
I liked
  • Lots of practice problems - the only good thing
I didn't like
  • Website or the support
  • Price
#1340958
Reply to reviews
Using their products makes me long for death. I hate you cengage {{Redacted}}
Read more
1.0
#1222565
Reply to reviews
I had to use cengage to order a book of one of my classes, she required the online copy. At first, cengage wouldn't even let me open the book although it had charged my card, I started a case and tried to call them multiple times. It was always either busy or closed...
Read more
1.8
I didn't like
  • No support
  • Service
  • Customer service
#1102329
Reply to reviews
I found the book rental for $40 on amazon (sweet right?), but was forced to purchase a 6 month subscription to access assignments and exams. No big deal, whats another $130 for a broke student on top of everything else. So I get the first SAM module, all of the content...
Read more
1.5
I didn't like
  • No customer service
  • Computer system was to buggy
  • Website or the support
#1097125
Reply to reviews
First of all I never wanted to work with this company, after having to purchase the access code I realized how the design did not help or make it easier for the user. If you are going to compose a software to help people you should help them understand by linking...
Read more
1.0
I didn't like
  • Lack of quality
  • Frustration
  • Fact that the school i attend did not have better sense
#1096014
Reply to reviews
I attend the University of Toledo where multitude of classes has tried out Cengage's MindTap service. Every class has had nothing, but issues after issues with the service provided. The company does not inform it's customers of when the service is down; even after days...
Read more
1.2
I didn't like
  • Price
  • Frustration
  • Unreliable
#948841
Reply to reviews
Literally the worst learning tool, mainly because the software is never working properly and is unreliable. Was required to purchase this expensive program for a class, but ended up wasting my money when the class collectively had too many problems with it, and was...
Read more
2.5
I didn't like
  • Frustration
  • Lack of quality
  • Unreliable
#940123
Reply to reviews
Cengage Learning - Down for Maintenance
This is ridiculous. The website has always been a bit on the slow side but I'll say that Cengage Learning is actually not that bad when it works... However, currently I have 2 assignments due in 2 hours that I have started and am unable to complete because of "system...
Read more
1.0
I didn't like
  • Website does not work when its crucial
#925574
Reply to reviews
First, I am not pissed! I understand this is a new program and all new programs have bugs. Second, I am a student who uses Cengage Brain at least twice per week. The "Info & Examples" section of the homework is rather wonky. Some of the text is gigantic. Picture...
Read more
#919169
Reply to reviews
The first thing that comes to mind is that there is absolutely no Quality Control with this company and why should there be as Instructors do not care about the time it takes to attempt to run this program correctly, correct your own exams/quizzes to insure you are...
Read more
1.0
Wiscasset, Maine
#746092
Reply to reviews