I will never again order from West Elm. My expensive outdoor chairs arrived and we opened the boxes (which in itself was a major battle) and proceeded to put the chairs together. They looked great but as we got going only one of the three chairs was even able to be...
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1.5
I didn't like
  • Customer service and delivery
  • Quality
  • Value
#885569
I order the Peggy sofa in March 2015 and had to wait 3 months for it to be delivered. It was constantly back ordered. I had to make countless phone calls to check in to see what the deal was. Worst customer service by they way.Finally, the day of delivery the truck...
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Anonymous
Anonymous

We are on our second set of replacementertainment cushions due to button failure. Not pleased.

Anonymous
Anonymous

I have the same problem with the buttons catching on clothing and popping off. Very disappointed in quality of this sofa.

1.4
I liked
  • Design
I didn't like
  • Service
  • Most products cheap
  • Late delivery
#685151
I paid $1100 for a sofa from homeandapt.com I was told it would ship in two weeks. After three months of repeated promises I had to file for a refund due to fraudulent charges. Do your research. I wish I had. He has awful reviews on Yelp, etsy, pinterest and his...
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1.0
#535890
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InStyle Modern - Owner Does Not Care About His Customers or Repeat Business
I purchased a set of 3 stools to test them for a possible large order for a restaurant. I'm also an interior designer. The stools arrived with no instructions. My husband and I tried to put together as it seemed simple enough but the stool came out crooked. The seat...
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Anonymous
Shalove2

That is because you put the stool together incorrectly. the high side of the stool should be to the rear not the side. you simply need to turn the seat 45 degrees so that the ...

Anonymous
Anonymous

sersiously?? I am pretty sure you installed the seat facing SIDEWAYS on the legs not facing forward... I COULD balance on a tilted chair if you built it using common sense and...

#475209
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