Michael and Sons did a horrible job of working on the air conditioner. They have been unable to make it work consistently. They don't appear to understand how to fix it. I have had to endure months of hot weather. They pump some coolant, it works for a little while and...
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1.2
I didn't like
  • Lousy servive
  • Lousy service
  • Poor service
#1062634
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So, I call them to get a second opinion on replacing and updating our bathroom sink. They said to give them time to have it approved and get parts, a week later I make the appointment. They said they could come out in two days. Really that quick and just before a...
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1.0
I liked
  • Original consultant was great
I didn't like
  • Quality of service
  • Service not provided
#960430
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Please know that I was a new client to your company. I had schedule for routine service of my AC unit for August 12, 2016 Sat. between the hours of 12-4 PM. At time of scheduling I reported that my system worked fine given that the entire system is only three years...
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1.0
I didn't like
  • Lousy servive
#904233
Reply to reviews
1. Caleb did a good job in diagnosing and repair. My concern was that I was charged $277.00 for a dual-capacitor part. The part sells for $20.00 retail. I don't mind paying a premium for quality service, but this was exorbitant. 2....
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4.3
I liked
  • Service repair man
#893833
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We had a large leak in our basement which did a lot of damage. We told the dispatcher we weren't sure where the water was coming from,that it seemed to be coming from the wall and ceiling. A technician was sent who said it wasn't his field of expertise and another...
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I didn't like
  • Quality of service
#628653
Reply to reviews
They charged me $425.00 to install a programmable thermostat that sells on Amazon for $51.97. The HVAC tech tried to sell me on every "service" that they "provide". The tech was more interested in selling their contracts, etc. He must get a cut off the loot. Absolutely...
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Anonymous
Anonymous

They do work on commish

Anonymous
ex employee

Why would you sign the contract if the price was too high? I used to work for them and I hated having to up sell extras that weren't absolutely necessary. But what is worse is...

Michael And Sons Cape Charles, Virginia
#575387
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I called Michael and Sons in Raleigh about an air conditioning unit that was out. The repair guy quoted me $3200 to repair it, but said that it wasn't made anymore and they would strongly recommend against it. Then they sent out a salesperson who gave me quotes ranging...
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Anonymous
Dave

Michael and Sons in Raleigh, NC is all about taking your money quickly. They come to your home right away, give you an "estimate" in writing right away. In the end, you will...

Anonymous
Sunny

DO NOT CALL THIS COMPANY. THEY ARE AFTER YOUR MONEY. THEIR SERVICE IS VERY POOR.

#413248
Reply to reviews