I ordered tile last Monday, Nov.6, was told the tiles are now in Port of Houston, generally will take one week to deliver to the store. but when I went to the katy shop on Nov 12, and today, Nove 14, Nobody knows when I can get it and command center ladies promised to...
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1.6
I didn't like
  • Lying salesperson
#1131451
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Floor And Decor - AWFUL CUSTOMER SERVICE
Floor And Decor - AWFUL CUSTOMER SERVICE
This has been crazy. After playing phone a *** *** with so many people and leaving messages., So it all started out with me visiting the ft myers floor decor location and placing an order and waiting there for over 4 1/2 hours to have the actually load my merchandise.,...
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2.9
I liked
  • Pompano floor decor store
#1071075
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I stopped by Monday after work and placed an order (60 boxes of in-stock flooring and ordered 5 96" stair tread edges). The 60 boxes of in-stock flooring was supposed to be pulled and ready Tuesday. They were supposed to call when it was ready. I hadn't heard...
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3.4
I liked
  • This is my 2nd order this year
  • Nucore flooring is amazing
I didn't like
  • Staff did not do what they said they would
  • Was told they would review security video for missing boxes
#894949
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Store #6737, Sun Mar 6, 16 13:55-Placed an order for 3 hamburgers with extra pickles & 2 hot fries with senior discount in drive thru. I was told amount which I could not understand but handed cc to cashier. When I checked receipt it showed 2 cheeseburgers & 1 fry...
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2.7
#804192
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When my package arrived it was ripped open and I reported it that day because I had 30 days to do so. They were supposed to send me a fedx label. email came no label, call,call,call no help email email email no help. out $210.00 and 80usd a month out of checking...
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I didn't like
  • Lied to
  • Fradulent company
  • Unauthorized transaction
#688022
Was greeted but not asked if we wanted a booth or table! Lots of table/booth in front area, but walked us to the back section! Why? Moved twice! Wanted a booth and got a two-seated where it smelt like Someone "pee'd" in booth. After moving second time they actually...
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#434718