We took the Northline train from Chicago to Evanston, and it broke at a station, it was impossible to start again. It took them half an hour before making the first announcement about this mechanical problem (they said we could file a complaint, but it was impossible...
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2.4
I liked
  • Service exists
I didn't like
  • Conductors did not announce stops when pa was not functioning
  • Price keeps going up but no service improvements
  • Security and police officers
#892515
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The Chicago Metra Rock Island Line is the most ignored of all. The announcement of stops is irregular and usually dependent on passengers counting them off and knowing when to expect to get off. Tonight I took the 12:30 train from the Van Buren station, planning to get...
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2.0
I didn't like
  • Conductors did not announce stops when pa was not functioning
#886041
Reply to reviews
I travel daily in bound 8:24 AM UPW metra to Chicago OTC. Metra services only give priority to their freight trains. so much so that, freight train took 5/7 mins to cross the station, blocking all the passenger waiting to cross the track. Who schedules so much big...
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#832415
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Metra train is always delayed and it seems like that they do not care for customer satisfaction as there is no competition. They should be fined heavily per every time when their train is dealyed. They will simply apologize for any kind of failure, but apology should...
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1.0
#611995
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