Despite the fact that our contract had been fulfilled, and equipment returned, First data continues to take money from our account. Calls to First Data headquarters yield no results and requests to speak with a supervisor are responded to with "She's on a supervisor...
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1.6
I didn't like
  • Deceptive and ripped off
  • Incompetence
  • Failed to cancel services
#1132311
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My complaint centers around a lack of CLEAR communication about the monthly fees that would be charged for lack of PCI compliance and having zero transactions in a given month, both of which turned out to be exorbitant. They did NOT make clear that I'd have to be PCI...
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2.6
I liked
  • Low transaction rates
I didn't like
  • Service and resolution processes
  • Lack of clear communication
  • Monthly fees
#1110319
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If you are considering using flagship merchant services, just don't. When I signed up, they told me I would only pay $5.00 a month plus the percentage per transaction. two months later, I am charged $119.00 for a PCI Fee. After I called and complained, they finally...
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1.0
#1083025
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I have been with Flagship for 1 year. I have been in business for 12 years...I have NEVER had a chargeback that didn't get resolved in my favor until I switched merchant services to Flagship.. A customer purchases a live bird (cockatiel) for $119.99. I ID her and...
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2.1
I didn't like
  • Service and resolution processes
#906423
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I have 12 accounts with this bank. They consist of 3 Merchant Accounts 7 Business Accounts and 2 Personal Accounts and I cannot get a live person to help me resolve a technical issue to merge one of my Merchant Accounts with another two that are already merged. I have...
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#874162
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05/25/2015 There are hidden account closure fees. At the time of account opening I made clear to sales agent that I don't need any contract or any closure fees. Please beware if you do business with #First Data. I really feel sorry for people who work for #First Data....
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1.6
I liked
  • I been robbed for years
I didn't like
  • No options even when facing business closure
  • Total liers
  • Unauthorized charges
#836652
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In short, signed up with them in 10/12, canceled in 2013. Expected early termination fee of $395.00. Fast forward to 03/2016 (THREE YEARS LATER) they, without any notice, debit my checking account for $1,288.98. I called, they said they audited their accounts and I...
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1.0
I didn't like
  • Them stealing money from me 3 years after i canceled
#829138
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On September 25th, 2015 called the number to terminate the account one month in advance the representative inform me that I should call back closer to my renewal date (October 26,th, 2015) to cancel. I called back on October 13th, 2015 to cancel the account a...
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1.0
I didn't like
  • Dishonest company
  • Failed to cancel services
#824362
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I should have known when I first signed up there were going to be problems. On the phone for over an hour just trying to initially set up the account. Was never able to successfully use. And suddenly last month, without notice, I was charged an "inactivity fee". There...
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Anonymous
Anonymous

I also got the inactivity fee email. I was suspicious that it was a phishing scam, but the headers looked okay. I clicked on the link and it took me to a surveymonkey page t...

1.0
I liked
  • Concept
I didn't like
  • Unannounced fees
  • Poor communication
#780025
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My contractor took a payment via PayAnywhere, in the amount of 1300.00. They put a hold on the funds, requested documentation from him, then contacted me and asked a bunch of questions. We gave them everything they wanted and yet still put a hold on the funds. I...
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Anonymous
Anonymous

Fraud.They've held my money also, harassed with phone calls, and now are sneaking in monthly charges for NOT using the account.Legal action needs to be taken against these new...

Anonymous
Anonymous

We are in this same boat right now same identical scenario except it's $9000.00 .... I am so angry right now if I type anything i'm afraid I would go to jail, for being to gra...

1.0
I didn't like
  • Ponzi scheme
  • Fraudulent
  • Execution of concept
#677169
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