I had wanted to test drive a Mercedes, however the Seattle dealership I went to did not have the model I wanted, so they told me they found one at the Lynnwood dealership and called them to let them know I was coming to try it out. I called Lynnwood just to make sure,...
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1.0
I didn't like
  • Lack of customer service
#743444
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After our bad experience buying the Mercedes ML350, we discovered that after the 4-day trailer hitch installation (it was supposed to be a one day job), this Mercedes dealer didn't hook up the wiring that would allow a brake controller to be installed. I returned the...
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1.0
I didn't like
  • Incompetence
  • Lack of customer service
#689401
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Save yourself a headache and go to any another dealership. I will never get my car service there ever again too. Love the car hate the dealership. I bought a GL550,and the key battery was dead and the dealer asked if I could come back tomorrow for the new battery. I...
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1.0
I didn't like
  • Deception
  • Incompetence
#678569
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I am now 8 months into my car and I have averaged a visit to the service center about every 2-3 weeks. You do the math. Each time it has been a different issue and each time I have had to drive 30 min there and 30 min back most of the time in rush hour (bc that is...
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1.0
I didn't like
  • Incompetence
#672942
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DONT spend your hard earned money in this place!!! This dealership and the employees representing them are selling false info and practices. I owned my 2002 c240 and had just paid 900$ to fix. The service guys were fantastic and suggested I look at a new car based on...
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1.0
I didn't like
  • Deception
#663514
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Had work done at a body shop and had to sublet mechanical issues here. They were nice at first than kept telling me there are more things wrong with it. Bill so far came out to be over $1000 AND still the issues have not been resolved. Though bringing it in and having...
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1.0
I didn't like
  • Lack of integrity
#648912
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I bought my GL350 from Mercedes Benz Lynnwood. The customer service was great and finance manager was nice, seemed very trusting. After telling me I qualified for 3.9% financing they wrote 4.99% on my contract, when I asked about it they said it's not important and...
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1.0
I didn't like
  • Misleading sales practices
  • Lies
  • Deceptive sales process
#648662
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I had been Mercedes Benz of Lynnwood's loyal customer for more than 5 years since it was located at its old location. I bough two cars from them, recommended my friends to buy cars from them and had my cars serviced there but I will NOT go back to this stealership...
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1.0
#647898
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In the world of race cars they call it the pits..such a miserable attitude the general sales manager Terry has, they should call it the Mercedes Pits. An awful place to buy a car. Thank goodness they have competition it was well worth the drive to Seattle. Not the...
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1.0
#621675
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I recently booked a service appointment with Mercedes-Benz of Lynnwood. My request was comprised of a 5,000-mile factory service requirements and some warranty work for my vehicle which I purchased from Mercedes-Benz of Lynnwood. A day prior to my appointment, I...
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1.0
#614490
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