This store has a girl that works there Katie and she does not care about the customers at all. They should fire her. The store manager is also a ***. Then delivery is even more of a joke. You ask them to help you make the lifting easier and they are stinking lazy. Then...
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Anonymous
Anonymous

Paul Menard drives a car....

2.5
Menards London, Ohio
I didn't like
  • Wrong prices charged
#627007
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I ordered 3 over head garage doors, when they came in and i had them installed i found out that the springs were the wrong ones. When I called the store I was told that they were special ordered doors and they would not help me. I had to purchase the springs form a...
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Anonymous
Anonymous

If the springs that came with the door were the "wrong" springs the manufacturer would have sent new springs at no charge. I expect what you mean to say is that you want a dif...

1.0
I didn't like
  • Customer service
  • Poor customer service
#590408
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On 07/12/2014, Our 501c3 Charity went to Menards and bought a Deck KIT... A KIT is supposed to have all the parts you need in it to build something.... Am I not correct????? This KIT was missing the very first pieces in the instructions , the J bolts and brackets to...
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Anonymous
Anonymous

They don sell "kits". You can plan a deck on their computer that will print out a list of materials based on the input you gave. You were given a generic set of instructions f...

1.0
#533957
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In Febuary 2013 i spent 14,500 on Medallion custom cabinets from Menards and had an itemized purchase/ order list along with a confirmed delivery date approximately two weeks after purchase. This date was crucial for installation, scheduling and because it would...
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Anonymous
Anonymous

I hope your measurements were better than your English. Jeezus!!!!

Anonymous
td

We had the same experience. It's not the time estimates that are Menards' problem although job #1 should be setting expectations with their buyers unless they want to end up d...

#439861
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