Melaleuca - I hope you read this BEFORE you sign up
Melaleuca - I hope you read this BEFORE you sign up
i trusted a friend and signed up, within 20 minutes of making my first order i called in because i wanted to cancel it, i didn't notice that there was a shipping charge. the customer service agent said that it's too late "the package is already at UPS and it will cost...
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Phatmomme66
Phatmomme66

I'm contacting the BBB because just like this has happened to me & a few family members, it's happening too often. Melaleuca is a Rip-Off! The reps talk a good game, but they'...

Anonymous
Anonymous

If you return it to the UPS driver or a UPS store without opening it, it will be returned to the sender at their cost, not yours. Also, if you used a credit card and have a p...

1.0
I didn't like
  • Service - customer experience
  • Dishonesty
#964915
Reply to reviews
I bought a new home and needed a new security system monitoring service (I already owned the full equipment). I chose Melaleuca because I trusted their products and company. However, I had to install the wireless system myself over the phone which took HOURS. Then new...
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Anonymous
Jac

Report their tactics to BBB.I am guessing their product still does not work correctly...

Anonymous
Anonymous

I went through the same thing, except I never got around to installing the system. After about a month or so, I called and asked if I could please return the system and cancel...

1.4
I didn't like
  • Defective security system scam
  • Bad contract
  • Canceling membership
#928570
Reply to reviews
My elderly mother signed up to be a member of Melaleuca, which required she pay a monthly fee whether she gets any products or not. The "points" she receives for the monthly payment can be redeemed but only after she places a paid order of $50 or more. In April 2016,...
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Anonymous
Anonymous

I'm having the same problem, they say I owe money,I don't. I canceled membership and my credit card and they keep hassling me. Very annoying.

Anonymous
LL

Her enroller obviously did not tell her everything. I have cancelled my membership before and never had issues. Sorry her presenter wasn't honest.Memberships are $19/year, $29...

1.0
I didn't like
  • Customer service
#902319
Reply to reviews
Lost $30+ on shipping BOTH WAYS for returning a value pack after I changed my mind a week into the scam. So I basically gave Melaluca a $30 donation and received nothing but a headache in return. NO PRODUCTS. The advertise that if you are not satisfied you will get a...
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Anonymous
Anonymous

Really? I just signed up with the $29.99 Kit. They keep pushing me to get my Value Pack or min order in. I'm not liking what I am reading. TY.

Anonymous
james

you paid UPS for 30 bucks not melaleuca, you signed up without understanding the benefits or melaleuca is not for you. only smart shoppers is for melaleuca

#501871
Reply to reviews