Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
Megabus - Disabled Passenger Abuse
My Name is Tiffany Miller and I rode MegaBus for the Very 1st time Last Night as a Paying Disabled Customer. I have a Disabled Customer Profile on the MegaBus Site. I feel I must address this issue Publicly now. I have Contacted MegaBus Directly through Messenger on...
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Anonymous
Vera

Go one higher. Contact Megabus' corporate office. If you have video and other proof, please send it to them. No corporation wants to lose business or hear of bad customer serv...

1.3
I didn't like
  • Bad service
  • Employees were rude
  • Poor and rude customer care service
#1113298
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Made and paid $118 for a reservation from Pittsburgh, PA (for Sept 2, 2016) to NYC and returning from NYC to Pittsburgh (Sept 5, 2016). Had to "cancel" reservation and received a notice from MegaBus that only $116 could be applied to new ticket since I cancelled...
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1.0
#931494
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MEGABUS Los angeles, was lying and deceptive by customer service and website. They did not have films, music. They did not tell us 1 hr delay to Riverside for 1 passenger. They Jeopardized lives of riders and bus driver by no communication and where to detour of...
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1.9
I liked
  • Clean bus wifi rates outlets
I didn't like
  • Refund
  • Customer services defended error
#899362
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Megabus - Family emergency would like to renew my ticket if possible
I purchased My ticket for July 14th, and a family emergency came up the same day I was supposed to leave. I travel to NYC weekly for work and I use Megabus every time I travel. I would greatly appreciate if I could use my ticket at a later date rather than a refund...
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3.6
I liked
  • Bus drivers seem to know the route well
#885135
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On the March 24th around 12:30pm I brought two round tickets from Boston to Washington DC from Megabus online. I paid $243. Before buying these tickets I called a number that was on their website that informed that all transactions should eb done online. Around 3 pm I...
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2.5
I liked
  • Trip
I didn't like
  • Refund policy
#616255
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I was heading to New Haven from Boston, on the 8:45pm MegaBus on Sunday, January 11, 2015, but having trouble pulling up my reservation on my cellular phone, due to a lack of network availability at the South Station in Boston. When I assured the driver that I had...
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3.4
I liked
  • Price range
I didn't like
  • Rude driver
  • Poor customer service
#581488
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Someone took my bag and left theirs they are pretty similar looking big dark green I believe it's brand is Pierre Cardin bag with lots of women's clothing inside the other person bag has men clothing inside. On the Megabus/ Mega Bus route Philadelphia to Harrisburg to...
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#579851
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