In August 2016 Mediacom sent correspondence stating that the internet network would be upgraded by September. At that time a modem rental increase of $2.50 would apply. Customers had the choice to opt out via their Mediacom online account which I did on 8/14/2016. I...
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Anonymous
Jackie Hundley

Not much has been resolved. Although Mediacom has not been as scandalous since my report of corruption

1.4
I didn't like
  • Internet upgrade scam
  • Across the board sports network surcharge
  • Below poor customer service
#993483
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we have lived in Selbyville, Delaware for thirteen years and have been stuck with Mediacom. The cable and internet service goes out almost on a weekly basis. If you can get a service person to come out it takes a week. They always say the problem is weak signal. I...
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1.1
Selbyville, Delaware
I didn't like
  • Poor customer servive poor quality connection
#850899
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I moved to Marceline in February of 2013. I contacted the local cable company Mediacom for service. I ordered cable and internet services through them. I went through many cable boxes and many tech visits. Each time they would bring me a new box. I would estimate that...
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GrayGray
GrayGray

As of now my service is working. I get the occasional disconnect but its nothing I'd be too concerned about. I am not the type that writes reviews. I'm 36 years old and I don'...

MediacomSupport
MediacomSupport

GrayGray, This is not the level of service you or any of our customers should expect and I would love to make this right for you and get these problems fixed. Can you plea...

#451686
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We have had internet for more than a year and it hasn't stayed online for more than 5 days running;its usually goes out 2-3 times a day. Replaced modem twice,had techs out 3 times and problem seems to be all them. As you can imagine ,they wont give us a straight answer...
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MediacomSupport
MediacomSupport

Hello, This is not the level of service we expect to provide to any of our customers. Please email me at socialmediateam@mediacomcc.com with your account or phone number and ...

Dover, Tennessee
#438204
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