Buying Mediacom Cable Online
I am writing this to share my experience of buying cable TV subscription through a website {https://mediacombundledeals.com/}. The sales staff was very pleasant and the overall experience was extremely satisfying. Contrary to my previous cable TV provider, I feel now I...
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Anonymous
Anonymous

Yeah, riiiiiiight. You are either a MediaCom Rep or a bone-headed shill. Either way, YOU ARE LYING YOUR A## OFF. MediaCom is THE WORST cable company EVER, and they are GOING D...

4.8
I liked
  • I loved
#795825
Reply to reviews
I am new to Mediacom and normally would never consider putting a review on a company after having them for less than a month. This however is an exception. After switching from Dish Network, I went on vacation for 16 days. I have been back for 3 days. 3 days of...
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MediacomSupport
MediacomSupport

Hey,I'm extremely sorry to hear about this customer service experience you received. That's definitely not the level of service we wish to provide to our customers. We'd love ...

1.0
Hampshire, Illinois
I liked
  • Sales guy and manager
I didn't like
  • How poor customer service is
#579476
Reply to reviews
Worst Internet Service in the globe. A transcript of your conversation will be sent after the chat session is over.You:Statement overchargedMediacom Chat:Hello, welcome to Mediacom chat. Are you a Mediacom customer?You:Yes..Mediacom Chat:I will connect you with a live...
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1.5
#550011
Reply to reviews
I have had my service with mediacom for over a year and all I ever have is high latency and lag issues. If I wanted 56k internet i would pay for it and not the outragous prices i pay now. There are times I have no internet or phone since my phone is hooked in thru my...
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MediacomSupport
MediacomSupport

Hello thomas.parrish, I can see that our Social Media Team has been working with you via our Corporate Facebook page, as well as over email. I assure you, we will get your is...

#461159
Reply to reviews
I moved to Marceline in February of 2013. I contacted the local cable company Mediacom for service. I ordered cable and internet services through them. I went through many cable boxes and many tech visits. Each time they would bring me a new box. I would estimate that...
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GrayGray
GrayGray

As of now my service is working. I get the occasional disconnect but its nothing I'd be too concerned about. I am not the type that writes reviews. I'm 36 years old and I don'...

MediacomSupport
MediacomSupport

GrayGray, This is not the level of service you or any of our customers should expect and I would love to make this right for you and get these problems fixed. Can you plea...

#451686
Reply to reviews

The tech that installed my cable punched a hole thru the brick and broke the brick on house and says it was minor there is no brick left. So I call and speak to a Customer Service rep on Mar 28 and they say they will call me back and get it fixed, great I say. On May...
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cableman12
cableman12

you think mediacom cares about a *** brick on your house!! you are funny how many times are you going to call and waste your time "escalating" it that's just the magic word to...

MediacomSupport
MediacomSupport

This is not the experience that you should expect from us, nor the treatment that you should be receiving- I'm very sorry to hear of this. I'm surprised over the length of ti...

#416320
Reply to reviews