Scheduled appointment at Mavis Discount Tire in Verona, NJ (Saturday 12/9) for oil change and mount two snow tires I had in trunk on front of car and put the radial tires removed into my trunk. Got call to pick up, paid, went to start car and snow tires were not...
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1.0
Verona, New Jersey
#1149156
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The onus is on you the customer to ask for Mavis to run the warranty claim. Then you must be very diligent to make sure they save the tires. Where I thought I was getting warranty money in the final invoice of $10 a tire I realized they were just matching the internet...
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Mavis Discount Tire
Mavis Discount Tire

Hi Anonymous,  Mavis is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience.  Please allow us the opportunity to help...

3.8
Westchester County, New York
I liked
  • Usually same group of people at the sales desk
  • Same day service even on a sunday
  • Convenience
I didn't like
  • All the upsell nonsense
  • Ill buy the batt but dont tell me it wont pass nys for low volts
  • Shared bathroom with the mechanics
#922128
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after having all tires replaced ( tread) my tire gauge icon started blinking. Tires were checked by other mechanic elsewhere and told to go back to mavis and they'd probably have to reset tire(s). I went yesterday and whoever was there told me could be battery or...
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Anonymous
Anonymous

Dear anonymous,  Mavis is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience.  Please allow us the opportunity to he...

1.0
I didn't like
  • Rejected what is was told and attitude
#725273
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I initially brought my 2003 Dodge Ram 2500 pickup to Mavis Discount Tire Center in Catskill, NY to have all four tires replaced and to get a NYS Inspection. I was told I needed to replace the rotors, brake calipers, and brake pads all four tires. Along with an...
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Mavis Discount Tire
Mavis Discount Tire

Dear anonymous,  Mavis is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience.  Please allow us the opportunity to he...

1.0
I didn't like
  • Being lied to
  • Not good service
#718776
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Took my money for an alignment on a car with lowering springs & said theyd have no problem doing it & did a *** poor job on the alignment in the front. The tires are *** neer sideways & i gave them all the camber bolt specks along w spring specks. Now for...
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Anonymous
Anonymous

I am not happy with Mavis Service the lied you all the time . I would not recommend any to do business with them . And the price

Mavis Discount Tire
Mavis Discount Tire

Dear Shane,  Mavis is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience.  Please allow us the opportunity to help r...

2.3
I liked
  • 2nd tech that resolved my problem
I didn't like
  • Poor management
  • Waiting time
  • Not good service
#660291
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Mavis Discount Tire - Car with 80miles damaged at Lawrence Mavis
Mavis Discount Tire - Car with 80miles damaged at Lawrence Mavis
Mavis Discount Tire - Car with 80miles damaged at Lawrence Mavis
RESUBMITTED BECAUSE PREVIOUS POST HAS WRONG AREA. ITS LAWRENCE MAVIS. Brought my brand new 2014 Evolution X to Lawrence Mavis in Nassau TODAY as one of my tires was leakng air. I wouldve chosen the dealer but they were 15 miles away and I needed it done ASAP. My car...
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2.0
Lawrence, New York
#628675
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Brought tire in for repair, said the rim seal was bad. Flat again in a few days. Told me I must have picked up a nail - mechanic said I didn't. Fixed it and had to bring it back twice more. Long wait time - so arranged to bring it in the following day (having to...
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Mavis Discount Tire
Mavis Discount Tire

Mavis Discount Tire is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience.  Please allow us the opportunity to help ...

#585487
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DO NOT bring your car here! Poughkeepsie Mavis - These guys lie about the cost of the repair, then do additional repairs without permission and then expect you to pay a price they jack way up! They are nice on the phone but NASTY in person, yelling, cursing, trying to...
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#494342
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Greg the manager there is a scam artist!!!! Brake jobs at bville are over $300 but other locations do brakes for $200!!!!!! When u do have good managers u get ride of or demote them because they wont rip customers off like Greg in bville does!!!! This company does bait...
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Anonymous
mavis***ks

If mavis wants to discuss anything you can do it right here so people can see the BS your company tells people. Your District Manager didnt seem to matter everybody could hea...

Mavis Discount Tire
Mavis Discount Tire

I am sorry you are so upset and can assure you that a real person is behind our messaging. Mavis Discount Tire values your patronage and if you would like to discuss your rev...

#457013
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I replaced all 4 tires at Mavis at 50k. I had an all wheel alignment supposedly performed. I bring it out on the road. Needless to say, the auto was severly pulling toward one side. Brought it back a few days later. "Must of hit a bump" was sales technicinas response....
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Mavis Discount Tire
Mavis Discount Tire

Mavis Discount Tire is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience.  Please allow us the opportunity to help ...

#442407
Reply to reviews